Contact Yandex Music, Books & Podcasts Customer Service

Why should I report an Issue with Yandex Music, Books & Podcasts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is annoying but I have no other choice but to use this app.Used to have heart button "add song to favorites" on the always on display widget, well not any more for some reason, really sad about it, was easy to add a song to favorites without opening the phone, since the Vibe feature is so great and with some tweaking manages to guess our music preferences without having to set it.

2. The best feature of My Vibe, perfectly selects tracks, according to my desires) The only thing that pisses me off a little is that I can't control music from my phone on the TV, or I just didn't figure it out, if there is a solution, please let me know)According to the interface, it's a Spotify wannabe with one nuance: the music library is mediocre.

3. I hope that this app becomes more easily accessible in more countries.It is the official mobile interface to Yandex Music database of streaming music, there's no point in comparing the app with others as there are no alternatives.

4. You have all the basic stuff and the recommendation engine powered by Yandex Music servers works fine.

5. Thank you 🙏 for the attitudeThe app's functionality is limited in your country Unfortunately, Yandex Music is not available in your country yet.

6. Car integration should be an essential part of any music player at this point.An awful experience made worse by a slow and painful app.

7. My only complaint is that it is extremely difficult for users in the United States and Canada to be able to access Yandex Music.

8. If you pay for Yandex Music and have made a significant investment into your personalization settings (likes and playlists), then you have to use this app.

9. For instance I'm currently walking with my dog and trying to listen to music and at the same time I have my TV at home playing music.

10. I saved 8+ hous of music to listen without using mobile data and now I have to download everything again.

11. Also music stream interrupts for no reason until I unblock my phone and check the app.

1. Fix Yandex Music, Books & Podcasts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yandex Music, Books & Podcasts: Restarting the app will resolve most errors.
2. Update the Yandex Music, Books & Podcasts App. Here is how:
   1. On Android goto PlayStore » Search for "Yandex Music, Books & Podcasts" » Open Yandex Music, Books & Podcasts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Music, Books & Podcasts » click "UPDATE".
3. Clear Yandex Music, Books & Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Music, Books & Podcasts servers.
   1. On Android, goto Settings » Apps » Select "Yandex Music, Books & Podcasts" » click Storage » click "Clear Cache".
4. Check Yandex Music, Books & Podcasts app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Music, Books & Podcasts might not work.
5. Uninstall and reinstall Yandex Music, Books & Podcasts. If nothing else has worked, completely uninstall Yandex Music, Books & Podcasts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Music, Books & Podcasts not working

2. Fix Yandex Music, Books & Podcasts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yandex Music, Books & Podcasts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yandex Music, Books & Podcasts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yandex Music, Books & Podcasts may not be able to connect to the Internet when running in the background.