Contact Setlist Helper and Song Book Customer Service

Why should I report an Issue with Setlist Helper and Song Book?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of www.setlisthelper.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm a drummer / occasional vocalist and Setlist Helper is invaluable not only for displaying lyrics, but also the notes and charts that I make for the different drum parts and the e-drum settings I use for different songs.

2. Plus, for some songs I want more details (sometimes I need more than song title and the key) and it is easy to upload .pdfs for music & lyrics for those songs (note that you don't have to upload anything to use it on stage).

3. Being able to edit on a laptop then syncing to the devices makes creating new songs easier (and edits on a device sync back as well).

4. So I'm bumping my two stars up to three.This used to be a great and amazing APP, but now for some reason, I'm not able to search songs online and obtain the lyrics.

5. Stopping to resize the page with practically every song defeats a lot of the purpose of using a program like this.I've been using Setlist Helper for I think 2 years now.

6. ......... When I first purchased, I mistakenly did that on my phone; the developer was quick to respond & switch to my tablet.Been using Setlist Helper for a few years.

7. A lot of the setlists and songs that are on my local device do not show up when I log into the website from my laptop, even though I have tried syncing three times today.

8. I create/edit setlists and songs from my laptop from the web interface exclusively and on my tablet I just sync the app after changes.

9. But the app is supposed to be able to sync to the web, so that I should be able to access all my songs and setlists on any device.

10. Has some great features and some of them work ;-) The "Save Zoom" feature is/was terrific, especially for tablets, since song lyrics and line lengths are all over the place.

11. Being able to develop setlists on the web and then sync them to your tablet is pretty great -- when it works.

1. Fix Setlist Helper and Song Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Setlist Helper and Song Book: Restarting the app will resolve most errors.
2. Update the Setlist Helper and Song Book App. Here is how:
   1. On Android goto PlayStore » Search for "Setlist Helper and Song Book" » Open Setlist Helper and Song Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Setlist Helper and Song Book » click "UPDATE".
3. Clear Setlist Helper and Song Book app cache: Clearing cached data will force your app to retrieve the latest data directly from Setlist Helper and Song Book servers.
   1. On Android, goto Settings » Apps » Select "Setlist Helper and Song Book" » click Storage » click "Clear Cache".
4. Check Setlist Helper and Song Book app permissions. If any of these permissions required to use your device's features are disenabled, Setlist Helper and Song Book might not work.
5. Uninstall and reinstall Setlist Helper and Song Book. If nothing else has worked, completely uninstall Setlist Helper and Song Book then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Setlist Helper and Song Book not working

2. Fix Setlist Helper and Song Book Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Setlist Helper and Song Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Setlist Helper and Song Book not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Setlist Helper and Song Book may not be able to connect to the Internet when running in the background.