Published by Oleg Filimonov on Aug 16, 2023

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Why should I report an Issue with Sleep Time - Alarm Calculator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oleg Filimonov to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sleep Time Customer Insights

1. I like switching things up and often go to other sleep apps to try them, but ALWAYS come back to this one.Kind of helped to improve my sleep and I sometimes feel fit when I wake up but I got one problem: even though there is a 30 min gap, if I go to sleep at the wrong time I can't wake up at all.

2. Highly recommended, can't hurt to try it out.The best sleep cycle app! I wake up feeling so rested and energetic.

3. I read somewhere that sleeping in cycles makes sure that you wake up fresh and on time so i searched on playstore and this app popped up.

4. I love how it adds the amount of time it takes for me to go to sleep within the sleep cycle calculation.

5. I started using this a few weeks ago and I've been getting up earlier but feeling more refreshed, alert and energised than I have in a long time.

6. I've even started waking up before an alarm, minutes from the time this app told me to set it.

7. My personal suggestion - set timer 10 mins later what the app is showing as you need atleast 10 mins to sleep if you lay down.I didn't realise this app is abandoned because its always worked well for me.

8. When i first downloaded it i wouldn't show my alarm app: Alarm Clock Beyond but apparently that was their fault as it now does show.

9. It claims that 5 hours are 6 hours (???), and when I hit the "add alarm" button, it ignores my chosen bedtime and sets the alarm as if I were going to bed right now.

10. Needless to say, I haven't missed a single alarm since I started using it.

11. Tip for improvement: settings for a time zone or follow phone time.

Steps to Troubleshoot & Fix Sleep Time Issues

1. Fix Sleep Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sleep Time: Restarting the app will resolve most errors.
  2. Update the Sleep Time App. Here is how:
    1. On Android goto PlayStore » Search for "Sleep Time" » Open Sleep Time - Alarm Calculator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Time » click "UPDATE".
  3. Clear Sleep Time - Alarm Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Time servers.
    1. On Android, goto Settings » Apps » Select "Sleep Time - Alarm Calculator" » click Storage » click "Clear Cache".
  4. Check Sleep Time app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Time might not work.
  5. Uninstall and reinstall Sleep Time. If nothing else has worked, completely uninstall Sleep Time then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Time not working


2. Fix Sleep Time Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sleep Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sleep Time not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sleep Time may not be able to connect to the Internet when running in the background.

Reported Issues