Contact BigAR DBSuper Customer Service

Why should I report an Issue with BigAR DBSuper - Card Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BigAR to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only thing is I can't add my cards to a deck to keep track of their value easilyI really need an app to save my collection on and this one could have been it, but it only save a single deck.

2. Other than that I'd say you guys are on to something!Good start, needs work, please update to allow collection, and library for your high priced cards like your mtg scannerTrash.

3. Doesn't scan and doesn't pull up prices.Amazing. This is want I want for my Pokemon cards.

4. I need a collection catalog, not a single deck.

5. If that's improved then I will reinstall the app.Works great as a scanner and pricing app, really like the price history function which I've paid for.

6. I'll give 5 if it will pull prices from tcgplayer or other databases, but until then the app is pretty useless to me.Great idea for an app.

7. Needs to be able to store A LOT more than 51 cards.

8. Good idea considering it's the only app available for this game.

9. If a collection feature comes out then ill give 4 stars.

10. And the capability to have more than one deck at a time.

11. Scanner works fine.

1. Fix BigAR DBSuper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BigAR DBSuper: Restarting the app will resolve most errors.
2. Update the BigAR DBSuper App. Here is how:
   1. On Android goto PlayStore » Search for "BigAR DBSuper" » Open BigAR DBSuper - Card Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BigAR DBSuper » click "UPDATE".
3. Clear BigAR DBSuper - Card Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from BigAR DBSuper servers.
   1. On Android, goto Settings » Apps » Select "BigAR DBSuper - Card Scanner" » click Storage » click "Clear Cache".
4. Check BigAR DBSuper app permissions. If any of these permissions required to use your device's features are disenabled, BigAR DBSuper might not work.
5. Uninstall and reinstall BigAR DBSuper. If nothing else has worked, completely uninstall BigAR DBSuper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BigAR DBSuper not working

2. Fix BigAR DBSuper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BigAR DBSuper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BigAR DBSuper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BigAR DBSuper may not be able to connect to the Internet when running in the background.