Published by JDA on Aug 20, 2024

Report an issue with .msg Files Reader.
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Why should I report an Issue with .msg Files Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JDA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact .msg Files Reader image 1 contact .msg Files Reader image 2

.msg Files Reader Customer Insights

1. THANK YOU FOR A SIMPLE BRILLIANT APP that solves a real problem I had.This app is just a joke right? Permission for accessing the contacts why? It doesn't even open any *.msg files from a file explorer for example.Actually, useless, can only open 5 messages in free version, can only open first attachment, so why give a free version if its useless.

2. The recent enhancements to show the file's path, allow selection of text or hyperlinks in a msg, search all folder depths for msg files, and have the reader as an 'Open with...' option when selecting a .msg file make this app close to perfect.

3. The privacy policy says that I can disable the permissions but when I do that the app says it won't run.App does not work! It can't even locate files or open storage.

4. I am using OnePlus 3TJust installed to help reading the files its supposed to open!!! Does NOT DO any of those.

5. Don't bother (Samsung s9)It doesn't help to open msg files.

6. Waste of timePost installation I clicked on the folder icon to select file but it gives me a blank window without folder \ directory listing.

7. I don't have your app installed therefore you don't have reason to contact me.Very basic interface, but it does the job! Hell yeah, thank you so much for your hard work tuning this app.

8. UninstallingCan't even open the folder listing.

9. Msg files AND attachments! Woo-hoo!! A+Needs too many unrelated permissions for a legitimate app.

10. I am now able to open and Read .

11. Uninstalled and DON'T contact me, not interested.

Steps to Troubleshoot & Fix .msg Files Reader Issues

1. Fix .msg Files Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart .msg Files Reader: Restarting the app will resolve most errors.
  2. Update the .msg Files Reader App. Here is how:
    1. On Android goto PlayStore » Search for ".msg Files Reader" » Open .msg Files Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for .msg Files Reader » click "UPDATE".
  3. Clear .msg Files Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from .msg Files Reader servers.
    1. On Android, goto Settings » Apps » Select ".msg Files Reader" » click Storage » click "Clear Cache".
  4. Check .msg Files Reader app permissions. If any of these permissions required to use your device's features are disenabled, .msg Files Reader might not work.
  5. Uninstall and reinstall .msg Files Reader. If nothing else has worked, completely uninstall .msg Files Reader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing .msg Files Reader not working


2. Fix .msg Files Reader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make .msg Files Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to .msg Files Reader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, .msg Files Reader may not be able to connect to the Internet when running in the background.

Reported Issues