Contact mVIBE vibration meter/analyzer Customer Service

Why should I report an Issue with mVIBE vibration meter/analyzer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alitec to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. According to the provisions of many standards, the criteria included in them for the assessment of the technical condition of machines, in particular the frequency intervals of the analyzed vibration signal, threshold values ​​and affiliation of machines to individual groups should not be considered as guaranteed.

2. It is recommended that they should first be determined on the basis of technical and operational documentation of the tested machine. • RMS, peak (amplitude, 0-P) and peak-to-peak (P-P) operation for acceleration, velocity and vibration displacement in any frequency range in the 1 Hz - 25.

3. Built-in analysis wizard using the criteria for assessing the technical condition of machines specified in selected standards.

4. With the help of the mVIBE program, you will carry out an overall assessment of the technical condition of the machines in accordance with the applicable standards.

5. Reliable measurements require the use of a wireless vibration sensor IoT mVIBE from Alitec, in which a 24-bit analog-to-digital converter with a maximum sampling frequency of 65 kHz is used to process the signal from the piezoelectric accelerometer.

6. The analysis parameters and technical qualification thresholds are selected automatically based on the basic information about the machine required by each standard.

7. More information on the manufacturer's website. (1) NOTE: Some smartphones do not provide information on the measurement frequency.

8. The vibration meter in smartphones, which functionality exceeds the majority of devices available on the market.

9. You can perform a full fault diagnosis using the mVIDIA program.

10. In addition, you will identify the cause of excessive vibration by analyzing the spectrum and time course.

11. The application uses a small part of the information contained in the standards.

1. App can not be moved to external SD memoryVery useful utility.

1. Fix mVIBE vibration meter/analyzer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart mVIBE vibration meter/analyzer: Restarting the app will resolve most errors.
2. Update the mVIBE vibration meter/analyzer App. Here is how:
   1. On Android goto PlayStore » Search for "mVIBE vibration meter/analyzer" » Open mVIBE vibration meter/analyzer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mVIBE vibration meter/analyzer » click "UPDATE".
3. Clear mVIBE vibration meter/analyzer app cache: Clearing cached data will force your app to retrieve the latest data directly from mVIBE vibration meter/analyzer servers.
   1. On Android, goto Settings » Apps » Select "mVIBE vibration meter/analyzer" » click Storage » click "Clear Cache".
4. Check mVIBE vibration meter/analyzer app permissions. If any of these permissions required to use your device's features are disenabled, mVIBE vibration meter/analyzer might not work.
5. Uninstall and reinstall mVIBE vibration meter/analyzer. If nothing else has worked, completely uninstall mVIBE vibration meter/analyzer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing mVIBE vibration meter/analyzer not working

2. Fix mVIBE vibration meter/analyzer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make mVIBE vibration meter/analyzer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to mVIBE vibration meter/analyzer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, mVIBE vibration meter/analyzer may not be able to connect to the Internet when running in the background.