Published by PG CPR

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Why should I report an Issue with PG CPR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PG CPR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PG CPR Customer Insights

1. One suggestion, which isn't a big deal, add the option to choose your country so that the emergency number is correct.

2. And thanks for fixing the CPR timer, it's much better now, 100 BPM exactly.Comprehensive, I would think the font might be larger for emergency scenarios.

3. But it's great to practice and I'll always have it on my home screen.From an medical emergency background, I highly recommend this app.

4. Removed it and looking for another app.Pretty useful in an emergency or even to practice for an emergency it gives you steps on how to treat it.

5. The app is great! The interface is nice, no ads (which shouldn't be in a first aid app anyway), and accurate as far as I can tell.

6. It's not a big deal since every first responder should know this number, but it would be a nice improvement.

7. I am in the USA and 999/112 isn't our emergency number, 911 is.

8. Some spelling errors thoughFantastic resource, just the reassurance you need that you're doing the right things.Really well designed and so simple to use.

9. My location was set to on but it only showed defib locations 20 miles away.

10. Up to date information and easy to navigate.

11. Everyone should have this on their phone.Loaded onto my phone.

Steps to Troubleshoot & Fix PG CPR Issues

1. Fix PG CPR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PG CPR: Restarting the app will resolve most errors.
  2. Update the PG CPR App. Here is how:
    1. On Android goto PlayStore » Search for "PG CPR" » Open PG CPR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PG CPR » click "UPDATE".
  3. Clear PG CPR app cache: Clearing cached data will force your app to retrieve the latest data directly from PG CPR servers.
    1. On Android, goto Settings » Apps » Select "PG CPR" » click Storage » click "Clear Cache".
  4. Check PG CPR app permissions. If any of these permissions required to use your device's features are disenabled, PG CPR might not work.
  5. Uninstall and reinstall PG CPR. If nothing else has worked, completely uninstall PG CPR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PG CPR not working


2. Fix PG CPR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PG CPR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PG CPR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PG CPR may not be able to connect to the Internet when running in the background.

Reported Issues