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Why should I report an Issue with Diarium: Journal, Diary?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of T. Partl to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Diarium Customer Insights
1. Cannot recommend this app enough!Easy and lots of options! I like that you can do voice entrys too, but unfortunately you can't do them if you're in a call or on face time, even if you're muted! I wish there were more design options but other than that, it's pretty convenient and easy to use.
2. There's a tagging system, excellent for sorting! A calender view, and a place to view all the photos.
3. This should be the default app for diary and journal writing, this coming from a person that has tried lots of apps.
4. Theme changer (with various colors)? Game changer.
5. One time purchase, no subscription.
6. Backup is available, which is highly appreciated.
7. No ads, even with the basic version.
8. A splendid app with a wonderful UI.
9. Perfect.
10. You can change your font and add pictures to your entrys as well, and I love that it auto saves.
Steps to Troubleshoot & Fix Diarium Issues
1. Fix Diarium Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Diarium: Restarting the app will resolve most errors.
- Update the Diarium App. Here is how:
- On Android goto PlayStore » Search for "Diarium" » Open Diarium: Journal, Diary » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Diarium » click "UPDATE".
- Clear Diarium: Journal, Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Diarium servers.
- On Android, goto Settings » Apps » Select "Diarium: Journal, Diary" » click Storage » click "Clear Cache".
- Check Diarium app permissions. If any of these permissions required to use your device's features are disenabled, Diarium might not work.
- Uninstall and reinstall Diarium. If nothing else has worked, completely uninstall Diarium then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Diarium not working
2. Fix Diarium Server issues & Internet Connection
- Check network connection: An unstable Internet will make Diarium be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Diarium not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Diarium may not be able to connect to the Internet when running in the background.
Reported Issues
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Hello!
Dear Sir,
I am writing because I really love your app. For my whole life, I have looked for a digital form of diary… and then I found your Diarium app and it works perfectly!
But I am a student, and students are broke, especially in this day and age. I will buy the iOS app as soon as my trial expires. But I have to buy the Mac version and it costs money.
May I kindly ask you a coupon code to have a discount for the Mac app?
Looking for hearing from you,
best regards,
Riccardo— by R. 2121 2 years ago -
Hi I am testing out the app - I love the Callander can be synced but mine wont - I have deleted all from my ipad and only left one yet it is not offering me that one to syn with - it just doesn’t appear on the list.
— by Sally 2 years ago -
Installed Diarium on my Win10 laptop. Problem with laptop so new laptop. Copied Diarium entries to a write file prior to wipe.This file transferred to new laptop, but, How to I get my already purchased Diarium on new laptop?
— by Karen parr 2 years ago -
Hi!
I purchased Diarium on my phone.
I'm wondering if I can get if for free on my PC? Or do I have to pay 1049rsd to download it from Microsoft Store?
I can't find a way to have it for free and I thought I can on PC.
Thanks for the reply.
Best regards,
Lydia— by Lidija 2 years ago -
First of all: great app! My problem is: When I export the diary, everything is fine, except entries from my calendar, which show up in the daily entries of the app itself, but they are not exported! I tried it from a Windows machine and from my Android phone - same result.
— by H Keim 2 years ago -
hello,
I HAVE A HUGE PROBLEM.
my phone has been stolen. i saved extremelly important files in Diarium. i used to access by fingerprints only, never used any password. now i see that if i want to download Diarium on the pc i should pay which would not be a problem but i would not be able to login into my account.
then, Diarium was syncronize with a cloud, i see the files, i downloaded them but they cannot be open.
if i bought another phone, how can i have access to my very important files?
please, answer me as i am desperate.
thank you
Gianbattista— by Gianbattista 2 years ago -
I have been enjoying using the Diarium app about 1 year. Today I got a new phone, Samsung Galaxy S22+, and the copy was made by a T-Mobile employee. But I found that all the contents of the Diarium in the new phone were disappeared. I don't think I did any backups, but I like to think that there should be all the data saved somewhere in the old phone. Can you help me how to find the contents and copy/transfer to the new phone. Thanks in advance.
— by Don Sheen 2 years ago -
I have Diarium on my desktop and phone but can't get it on my Chromebook.
— by Mary K Packer 2 years ago -
I updated to Windows 11 and now can't access my Diarium app. Please advise as to what I need to do. Thank you. 219-762-6100 landline, 219-895-4547 mobile.
— by Mary K Packer 2 years ago -
Purchased the app from MS Store but still unable to download since 11 Jul until now. I've contacted MS support & was told since this is only happen to 1 app & requested me to contact the app owner directly. Please help ASAP & I can be reached via email or mobile +60123065000. Thanks
— by Ho Henry 3 years ago -
I do not understand why after paying for this app, it is not syncing the info to my mobile android device. I should not have to pay for premium on the mobile too!
— by Michelle 3 years ago
