Contact Q Ticketing Customer Service

Why should I report an Issue with Q Ticketing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Houston METRO to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. METRO is the Metropolitan Transit Authority of Harris County, serving the Greater Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.

2. A: Once the payment is authorized, your purchase is processed immediately and your ticket is then available for immediate activation.

3. A: You can purchase and activate multiple tickets for multiple passengers.

4. A: Individual bus or rail tickets can be saved and used for up to 2 years from the original purchase date.

5. A: The METRO Q Ticketing app contains a link to our METRO TRIP app which provides routes, schedules and real-time arrival information so you can quickly and easily plan your trip.

6. A: You must be able to show an activated ticket to either a bus operator (prior to boarding a bus) or a fare inspector (prior to boarding METRORail).

7. Tickets are then available for immediate activation and use.

8. Q: Can I purchase multiple fares at the same time?

9. You can purchase up to $50 in tickets per day.

10. A: Ticket purchases require a cellular network or wireless connection.

11. However, you can activate and use tickets offline.

1. Smoke and mirrors from Houston METRO as usual.Sure, this app barely works, holds only a few tickets at time, does not consolidate tickets to make for easier viewing, forces you to leave app to go to website to find any info., everytime a ticket expires it causes an error, it is ugly in appearance & functionality, none of my tickets transferred from the switch from the far superior app, it often takes up to 5-10 mins.

2. I have to activate my ticket a good few minutes ahead of time but God forbid if after I activate it I have to exit the app it takes a while to reload again always.

3. Use the card.I don't know what's going on today but I bought 3 all day passes and not a single one shows up in my available tickets.

4. And when you go to pay for a ticket, they have made it extremely difficult to use a debit card over G Pay and their "wallet", which must be loaded with preset amounts.It's not the app is bad.

5. The third largest city in America is unable to hire app creators who were able to transfer the tickets from one app to the new app.

6. Then I just have to stand there awkwardly in front of the driver waiting, looking like I don't actually have a ticket when in fact I do but this piece of trash app just doesn't want to cooperate.

7. It's super irritating when I have to pull out my ticket and it takes hours to load.

8. The app Sells tickets without any explanation as to what the ticket does.

9. It works fine enough for me, but it requires a brand new account, offers no significant new features, and is overly graphics-intensive for such a simple application.

10. Update*** The issue was resolved and now the app is back to running smoothly!Wow! Sink or swim time! No useful help or FAQ.

11. It takes forever to click on my day pass and most the time it crash.

1. Fix Q Ticketing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Q Ticketing: Restarting the app will resolve most errors.
2. Update the Q Ticketing App. Here is how:
   1. On Android goto PlayStore » Search for "Q Ticketing" » Open Q Ticketing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Q Ticketing » click "UPDATE".
3. Clear Q Ticketing app cache: Clearing cached data will force your app to retrieve the latest data directly from Q Ticketing servers.
   1. On Android, goto Settings » Apps » Select "Q Ticketing" » click Storage » click "Clear Cache".
4. Check Q Ticketing app permissions. If any of these permissions required to use your device's features are disenabled, Q Ticketing might not work.
5. Uninstall and reinstall Q Ticketing. If nothing else has worked, completely uninstall Q Ticketing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Q Ticketing not working

2. Fix Q Ticketing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Q Ticketing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Q Ticketing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Q Ticketing may not be able to connect to the Internet when running in the background.