Contact Inside Health Customer Service

Why should I report an Issue with Inside Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NYU Langone Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NYU Langone Health employees can get important tasks done on the go, such as complete open enrollment, access FOCUS training, access manager resources, review pay history, read the latest NYU Langone Health news, and search our directory to find colleagues.

2. Inside Health is an app for the NYU Langone Health workforce.

3. This new version of the app provides a mobile experience that offers the same access to internal resources and information as the web version of Inside Health.

1. everytime i hit the back button it logs me out and I have to do the duo step login and wait for a text with a code despite having REMEMEBER FOR 90 DAYS ticked.

2. Hire new programmers.Garbage. It's still absolute trash.

3. this app is pure garbage.

4. And this app is exactly the same as the website.

5. so better off just using that.

1. Fix Inside Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inside Health: Restarting the app will resolve most errors.
2. Update the Inside Health App. Here is how:
   1. On Android goto PlayStore » Search for "Inside Health" » Open Inside Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inside Health » click "UPDATE".
3. Clear Inside Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Inside Health servers.
   1. On Android, goto Settings » Apps » Select "Inside Health" » click Storage » click "Clear Cache".
4. Check Inside Health app permissions. If any of these permissions required to use your device's features are disenabled, Inside Health might not work.
5. Uninstall and reinstall Inside Health. If nothing else has worked, completely uninstall Inside Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inside Health not working

2. Fix Inside Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inside Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inside Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inside Health may not be able to connect to the Internet when running in the background.