Published by Monterey Bay Aquarium

Report an issue with Seafood Watch.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Seafood Watch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Monterey Bay Aquarium to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Seafood Watch Customer Insights

1. Additionally, it goes in-depth and exhaustively enough to be very helpful even in landlocked areas like Nevada, where we don't have the luxury of buying direct from supplier.GREAT app! Like many people here, at first I was alarmed it hasn't been updated since 2016.

2. Seems they quit updating it in 2016, now the location service doesn't work right (app thinks I'm simultaneously in Portland, Oregon and San Jose, California) and it doesn't interact well with Maps for locations/directions (crashes Maps every time).

3. Also, the location page freezes the app when entering text into the search field.I went to a caged shark dive at an aquarium with my family and being Australian I love the ocean life and afterwards they had a presentation which mentioned this app for international use, but because it's so out dated nothing wants to load on my A8.

4. It hasn't been updated since then so I surmise they are not really committed to ocean-friendly seafood.I want to eat the appropriate fish so I do not endanger any species.

5. This app is solid.A way to organized the list of seafood by sustainability would have been more useful for meal planning that an alphabetical list.

6. One thing I would like to see though, is the ability to sort entries by Sustainability ranking so I could decide at a glance, rather than going into specific entries and crossing out/comparing options as I go.Nice idea but no app support.

7. I also want to eat healthier fish and this app has not failed me in all the years I have been using it.

8. Having to wait for that video after launching the app is pretty annoying.At the very beginning it warned me that the app was meant for an older version of Android & may not work properly.

9. It loads very slowly & I get messages saying that it has no internet access when I am seated less than two metres from the router.No 64 bit app support.

10. If you look in the actual app, they have tons of updates from this year, even just last month! Ignore these people.

11. Uninstalled.Not only does this stop let me know what are environmentally good versus bad choices, it also tells you WHY if you want to know.

Steps to Troubleshoot & Fix Seafood Watch Issues

1. Fix Seafood Watch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Seafood Watch: Restarting the app will resolve most errors.
  2. Update the Seafood Watch App. Here is how:
    1. On Android goto PlayStore » Search for "Seafood Watch" » Open Seafood Watch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seafood Watch » click "UPDATE".
  3. Clear Seafood Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from Seafood Watch servers.
    1. On Android, goto Settings » Apps » Select "Seafood Watch" » click Storage » click "Clear Cache".
  4. Check Seafood Watch app permissions. If any of these permissions required to use your device's features are disenabled, Seafood Watch might not work.
  5. Uninstall and reinstall Seafood Watch. If nothing else has worked, completely uninstall Seafood Watch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Seafood Watch not working


2. Fix Seafood Watch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Seafood Watch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Seafood Watch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Seafood Watch may not be able to connect to the Internet when running in the background.

Reported Issues