Published by Tolriq on Oct 20, 2024

Report an issue with Yatse.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Yatse: Kodi remote and cast?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tolriq to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Yatse: Kodi remote and cast image 1 contact Yatse: Kodi remote and cast image 2

Yatse Customer Insights

1. A joy to use and interact with! Works great! A software of quality.I had been looking for quite some time to find a good kodi remote that could connect to multiple devices easily, found this and learn the feature set and immediately purchased premium! This is a fantastic app, consistently updated with thorough change logs.

2. Other than that I hope the team over at YATSE keep up the good work so that the audio/video file heads will continue to help them build on a already great legacy.Best remote control app for Kodi hands down! In fact it's the best media remote control app I have ever used.

3. I recommend this app very highly!Wow! I'm using the trial to access my Jellyfin server, everything syncs perfectly, nice customisable UI and the video player uses VLC which is perfect as I was having subtitle sync problems with Jellyfin's web UI and integrated exoplayer, and it remembers watch progress with VLC which didn't happen when I used an external player before.

4. Well done!Brilliant ap, great having a log if all my video files with the added advantage of being able to click a video and start it playing in Kodi.Just fantastic.

5. I know people are unable to read, but if your software gets recommend to remote control a Plex client, I will test it.

6. Keep the money, still won't use this in the future.I installed this in order to be able to use the smartsync feature with my Jellyfin server.

7. To top it off, updates with new features and bug fixes happen on a regular basis.Summary, Not working for what I need it and unnecessary if you have Plex pass.

8. I've been using it off and on for the past few years and it does a good job of helping keep my media organized.

9. Refund for pro version is not automatic as with other apps, you need to contact the unfriendly developer talking down to his users.

10. Has even helped me not miss parcel deliveries and people calling over when I'm in the shower due to a peculiarity of one of the Yatse Call Plugin.

11. Yatse has become one of my all time favorite remote and the UI is easy on the eyes.

Steps to Troubleshoot & Fix Yatse Issues

1. Fix Yatse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yatse: Restarting the app will resolve most errors.
  2. Update the Yatse App. Here is how:
    1. On Android goto PlayStore » Search for "Yatse" » Open Yatse: Kodi remote and cast » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yatse » click "UPDATE".
  3. Clear Yatse: Kodi remote and cast app cache: Clearing cached data will force your app to retrieve the latest data directly from Yatse servers.
    1. On Android, goto Settings » Apps » Select "Yatse: Kodi remote and cast" » click Storage » click "Clear Cache".
  4. Check Yatse app permissions. If any of these permissions required to use your device's features are disenabled, Yatse might not work.
  5. Uninstall and reinstall Yatse. If nothing else has worked, completely uninstall Yatse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yatse not working


2. Fix Yatse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yatse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yatse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yatse may not be able to connect to the Internet when running in the background.

Reported Issues