Published by XBMC Foundation on Jan 15, 2024

contact Kore Official Remote for Kodi Chat with our AI-based Kore Official Remote Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Kore Official Remote?



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Why chat with our AI Kore Official Remote Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Kore Official Remote.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. May you please fix the issue with Local Files.Always loved this one, makes browsing through menus while keeping the video full screen possible, and being able to have multiple kodi devices linked up means I don't have to keep track of different remotes.

2. 2 suggestions: 1: Make the remote control buttons scalable so they show bigger on bigger screens, and move them up -- there's a ton of unused screen real estate there and it would work better for most users if the controls were centralized instead of being at the bottom.

3. Still there are a few things that separate this app at present from perfection: 1) If I search my library for music to play, and then play a song and build a mix, and go to the remote control, then come back to search, the library search is reset.

4. You can browse your library directly on the phone and you have complete control over the playback - volume, language, subtitles... The new integration with system media controls is great too.

5. Basically if there were an option to display lyrics in Kore, yet again one step closer to perfection! These three things would move me to a 5+* rating for the app, unable to sing its praises far and wide enough.

6. I spend ages homing in on an album I want to sample I try a song, and come back and I have to start again .. 2) It lacks any clear means of rating music that's playing.

7. I would suggest 2 improvements though.... 1) when not playing, to be able to browse the media files on the app, so I can pick and play without needing the TV on, or even be in the same room.

8. Networking-wise, despite other reviews, I found no connection issues using the app, having Kodi installed on a desktop Debian-based Linux system.

9. Due to modern device widths, the remote control positioning nowadays feels a bit small, meaning I often found myself pressing the wrong buttons several times.

10. The only issue I find is it's slow to enable subtitles embedded in videos and it takes long at times to show movie length just in case I want to skip to a certain point.

11. Kodi has a Lyric add on that display a best effort at lyrics of a playing song.

Steps to Troubleshoot & Fix Kore Official Remote Issues

1. Fix Kore Official Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kore Official Remote: Restarting the app will resolve most errors.
  2. Update the Kore Official Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Kore Official Remote" » Open Kore Official Remote for Kodi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kore Official Remote » click "UPDATE".
  3. Clear Kore Official Remote for Kodi app cache: Clearing cached data will force your app to retrieve the latest data directly from Kore Official Remote servers.
    1. On Android, goto Settings » Apps » Select "Kore Official Remote for Kodi" » click Storage » click "Clear Cache".
  4. Check Kore Official Remote app permissions. If any of these permissions required to use your device's features are disenabled, Kore Official Remote might not work.
  5. Uninstall and reinstall Kore Official Remote. If nothing else has worked, completely uninstall Kore Official Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kore Official Remote not working


2. Fix Kore Official Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kore Official Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kore Official Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kore Official Remote may not be able to connect to the Internet when running in the background.

Reported Issues

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