Published by Global Initiative for Chronic Obstructive Lung Dis

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Why should I report an Issue with GOLD 2021 Pocket Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Global Initiative for Chronic Obstructive Lung Dis to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GOLD 2021 Pocket Guide

1. Access the Global Initiative for Chronic Obstructive Lung Disease (GOLD) 2021 Report at the point of care and use interactive tools such as the Refined ABCD Assessment tool, the mMRC Dyspnea Scale, the CAT Assessment, the COPD treatment algorithm and many more tools.

2. The app is intended for physicians and other healthcare professionals involved in the diagnosis and treatment of patients with COPD.

3. GOLD continuously develops and updates reports.

4. The app allows users to bookmark important pages and add notes.

5. More updates will be added to the app successively.

6. GOLD Reports help you practice evidence-based medicine.

GOLD 2021 Pocket Guide Customer Insights

Steps to Troubleshoot & Fix GOLD 2021 Pocket Guide Issues

1. Fix GOLD 2021 Pocket Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GOLD 2021 Pocket Guide: Restarting the app will resolve most errors.
  2. Update the GOLD 2021 Pocket Guide App. Here is how:
    1. On Android goto PlayStore » Search for "GOLD 2021 Pocket Guide" » Open GOLD 2021 Pocket Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GOLD 2021 Pocket Guide » click "UPDATE".
  3. Clear GOLD 2021 Pocket Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from GOLD 2021 Pocket Guide servers.
    1. On Android, goto Settings » Apps » Select "GOLD 2021 Pocket Guide" » click Storage » click "Clear Cache".
  4. Check GOLD 2021 Pocket Guide app permissions. If any of these permissions required to use your device's features are disenabled, GOLD 2021 Pocket Guide might not work.
  5. Uninstall and reinstall GOLD 2021 Pocket Guide. If nothing else has worked, completely uninstall GOLD 2021 Pocket Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GOLD 2021 Pocket Guide not working


2. Fix GOLD 2021 Pocket Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GOLD 2021 Pocket Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GOLD 2021 Pocket Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GOLD 2021 Pocket Guide may not be able to connect to the Internet when running in the background.

Reported Issues