Published by Jose Gómez on Aug 28, 2024

Report an issue with Night Earth.
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Why should I report an Issue with Night Earth?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jose Gómez to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Night Earth

1. The Night Earth map showcases the stark contrasts in urbanization and population density around the world, demonstrating how cities tend to concentrate along coastlines and transportation networks.

2. In addition to its informational value, the Night Earth map is aesthetically pleasing, allowing us to appreciate the planet's beauty from a unique perspective.

3. The Night Earth map is a fascinating tool that allows us to explore and understand the impact of light pollution on our planet.

4. It provides a stunning view of the Earth's surface, showing the lights that are visible at night and highlighting the areas that are the brightest and most urbanized.

5. It presents a captivating view of Earth's light pollution and serves as a reminder of the complex relationship between human activity, population distribution, and the natural environment.

6. Similarly, the interior jungles of Africa and South America, deserts in various parts of the world, and the remote boreal forests of Canada and Russia all exhibit limited illumination, reflecting the challenges faced by people in these regions when it comes to accessing electricity and infrastructure.

7. Moreover, the Night Earth map uncovers the vast expanses of our planet that remain thinly populated and unlit.

8. For the version with no ads, you can refer to our separate "Night Earth plus" app ( ). Thanks for the support.

9. These detailed maps account for 437. 495 images hosted in the Night Earth website ( ).

10. Two versions of the night map are available, captured by NASA in different years.

11. One of the map's notable features is its ability to highlight the differences between brightness and population density.

Night Earth Customer Insights

1. If you don't want any Ads, then you can upgrade to remove the Adds for only 99p, this is more than worth it, so I've paid for the full version without adverts.

2. The data seems to be a more realistic mapping of light pollution.

3. This is a neat app, I do prefer this light pollution app to some of the others.

Steps to Troubleshoot & Fix Night Earth Issues

1. Fix Night Earth Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Night Earth: Restarting the app will resolve most errors.
  2. Update the Night Earth App. Here is how:
    1. On Android goto PlayStore » Search for "Night Earth" » Open Night Earth » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Night Earth » click "UPDATE".
  3. Clear Night Earth app cache: Clearing cached data will force your app to retrieve the latest data directly from Night Earth servers.
    1. On Android, goto Settings » Apps » Select "Night Earth" » click Storage » click "Clear Cache".
  4. Check Night Earth app permissions. If any of these permissions required to use your device's features are disenabled, Night Earth might not work.
  5. Uninstall and reinstall Night Earth. If nothing else has worked, completely uninstall Night Earth then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Night Earth not working


2. Fix Night Earth Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Night Earth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Night Earth not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Night Earth may not be able to connect to the Internet when running in the background.

Reported Issues