Published by KB@ on Aug 20, 2024

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Why should I report an Issue with Earthquakes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KB@ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Earthquakes Customer Insights

1. Useless.....Hours later this app gives a update 🙃The waves of the elctromatic waves from the ozone depleting is causing the the earthquakes under the water it's the pollution to carbon monoxide that's in our air that's why I'm trying to filter fresh water in all states and to clean up the oceans and go electric with cars to stop the pollution and save our planet to save the world .Too many pop-ups on the app deleting app not very impressed with itI don't do kilometers and there's no way to change to miles so I will uninstall and look for a different app!Keeps you in the loop for tremblors.

2. Seems accurate.it's too confusing appMagnitudes of 0, 4.0, 6.0, etc? Really? Should be able to be more precise than that.Nice App, I am in Trinidad and had the 21st (?) of August 2018 an earthquake, first experience in live.

3. Don't bother since it's not accurate.List does not follow settings.

4. This app doesn't work! And the developer does not care.

5. Tried several times... no change and I've paid for App.

6. All you get are magnitude 4+ even though the settings are for under magnitude 4.

7. Tried uninstalling it reinstalling it and nothing.

8. Eg I select 7 days it shows 2 days.

Steps to Troubleshoot & Fix Earthquakes Issues

1. Fix Earthquakes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Earthquakes: Restarting the app will resolve most errors.
  2. Update the Earthquakes App. Here is how:
    1. On Android goto PlayStore » Search for "Earthquakes" » Open Earthquakes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earthquakes » click "UPDATE".
  3. Clear Earthquakes app cache: Clearing cached data will force your app to retrieve the latest data directly from Earthquakes servers.
    1. On Android, goto Settings » Apps » Select "Earthquakes" » click Storage » click "Clear Cache".
  4. Check Earthquakes app permissions. If any of these permissions required to use your device's features are disenabled, Earthquakes might not work.
  5. Uninstall and reinstall Earthquakes. If nothing else has worked, completely uninstall Earthquakes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Earthquakes not working


2. Fix Earthquakes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Earthquakes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Earthquakes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Earthquakes may not be able to connect to the Internet when running in the background.

Reported Issues

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