Contact English Grammar in Use Customer Service

Why should I report an Issue with English Grammar in Use?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cambridge Learning (Cambridge University Press) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only way to download something is welcome screen.Very convenient to deepen one's grammar knowledge or especially for repeating, bit the app often happens to state that a lesson you want to learn is still not downloaded.

2. Over all a great app for beginners and intermediate who want to learn or improve their English.For those who is having issues with downloading of the content (android).

3. You are not able to download any content from the internal pages, " missing content" button does not work.

4. These features could considerably aid revisions.Great app content, just a shame about the problems with downloading purchased content.

5. Actually I have the book but having a mobile version makes it easy to learn grammar.

6. Thanks!Well... The app idea is brilliant but there are some difficulties with app installation process :( I tried to download rest of the articles several times but it was not successful at all.

7. As for the download problems: uninstall the app, optionally clear the cache and install again.

8. Start the app and at the first screen dont do anything until the download is not completed.

9. It helps in learning English grammar for sure.Very convenient to use.

10. Content is very good and there are lots of exercises.

11. Hope it will be fixed soon.The content is perfect, amazing.

1. Fix English Grammar in Use Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart English Grammar in Use: Restarting the app will resolve most errors.
2. Update the English Grammar in Use App. Here is how:
   1. On Android goto PlayStore » Search for "English Grammar in Use" » Open English Grammar in Use » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English Grammar in Use » click "UPDATE".
3. Clear English Grammar in Use app cache: Clearing cached data will force your app to retrieve the latest data directly from English Grammar in Use servers.
   1. On Android, goto Settings » Apps » Select "English Grammar in Use" » click Storage » click "Clear Cache".
4. Check English Grammar in Use app permissions. If any of these permissions required to use your device's features are disenabled, English Grammar in Use might not work.
5. Uninstall and reinstall English Grammar in Use. If nothing else has worked, completely uninstall English Grammar in Use then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing English Grammar in Use not working

2. Fix English Grammar in Use Server issues & Internet Connection

1. Check network connection: An unstable Internet will make English Grammar in Use be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to English Grammar in Use not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, English Grammar in Use may not be able to connect to the Internet when running in the background.