Published by Cambridge Learning (Cambridge University Press)

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Official Cambridge Guide to IE Customer Insights

1. Actually the app it's easy to use but it would be better if I can skip the audio track backward-forward, because when I use it on iPad I can't skip it and I have to listen to it until the end of the track before I can listen that track again ( I can listen to the track again if I change the page of audio track but what I need it's just a tap function for turning audio backward-forward to any second I want to listen).I've purchased the book but I can't use the DVD because computers today don't have DVD drive anymore.

2. A dyslexic 5 year old working on a Pentium computer from a basement can make a better app than this.I watched one video, with lags screen flashes, Cambridge really must be put on half the screen like a advertisment? Almost all apps are very poorly created and slow like hell, i am surprised it didn't happen often with so many other apps i tried over years.The app keeps crashing.

3. It's just a black screen with no content.Spent hours trying to find out where the downloaded video files are saved...and still no luck.

4. Is there any other way online to get the audio sections?The app just doesn't work.

5. Kindly tell me what I should do.One of the most important part of the audios, as the two first tests, doesn't work.

6. It's so unintuitive I had to struggle even locating the audio clips mentioned in the book.

7. I tried uninstalling and installing again, it still doesn't work.

8. Urrrgh!!It's not working anymore - tapping on the audios is not making them play.

9. This needs definitely some improvements.Nice app, at least I don't need to use the DVD-ROM that come with the book.

10. So I've decided to use this app but I can't download the audio.

11. I have to completely uninstall it and re-install it.I cannot access this app on my phone.

Steps to Troubleshoot & Fix Official Cambridge Guide to IE Issues

1. Fix Official Cambridge Guide to IE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Official Cambridge Guide to IE: Restarting the app will resolve most errors.
  2. Update the Official Cambridge Guide to IE App. Here is how:
    1. On Android goto PlayStore » Search for "Official Cambridge Guide to IE" » Open Official Cambridge Guide to IE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Official Cambridge Guide to IE » click "UPDATE".
  3. Clear Official Cambridge Guide to IE app cache: Clearing cached data will force your app to retrieve the latest data directly from Official Cambridge Guide to IE servers.
    1. On Android, goto Settings » Apps » Select "Official Cambridge Guide to IE" » click Storage » click "Clear Cache".
  4. Check Official Cambridge Guide to IE app permissions. If any of these permissions required to use your device's features are disenabled, Official Cambridge Guide to IE might not work.
  5. Uninstall and reinstall Official Cambridge Guide to IE. If nothing else has worked, completely uninstall Official Cambridge Guide to IE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Official Cambridge Guide to IE not working


2. Fix Official Cambridge Guide to IE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Official Cambridge Guide to IE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Official Cambridge Guide to IE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Official Cambridge Guide to IE may not be able to connect to the Internet when running in the background.

Reported Issues