Contact Voloco Customer Service

Я хочу удалить аккаунт в вашем сервисе

Hello I I'm having a problem whereas I recorded a quick project but it gave me a time limit of a couple seconds and I can't seem to get it to go the full length Even when I have recorded and save.
It is not showing in the quick record only in the project. I really need this be open at a full length With the instrumental. To be specific the instrumental is only playing up to forty something seconds that I have recorded and saved. Every time I opening it up, it's still only can record to a couple of seconds. I need the full lent for this project I am working on so I can finish And I don't know what else to do. Any help would be grateful.

I never learned how to use it it was complicated please cancel my subscription

Hello, I need help please, I did not request an annual subscription to your platform and I was charged $99, yes, I did a 2-week free trial, but I canceled the free trial the day after using it, I was not convinced by the service , I need help please cancel my account, I need a refund, I am not interested in the service

HI I’ve been using the app for a really long time and has helped me through hard times I made a song r today reflecting some of that with life at the moment and accidentally delete it it was r and b something could you walk me through or help me get that one song recovered?

I want to log in to my account with a phone number but my country is not listed there and there is no other way of logging in my account. What should I do

Hi, I wanted to try your app and there was an option to do it for free for a period of time. on November 25th I go in and delete my account to make sure I don't have to pay. Nevertheless, DKK 500 has been withdrawn from my account, and it says that I just created an account on the 25th. I'm frustrated and don't have the money, so I really hope we can find a solution. Especially because in the long run I might want to pay for a subscription when I can afford it but this time I was only interested in showing off the app. looking forward to hearing from you. And I hope I haven't ended up in a situation where I pay for something I haven't used.
best regards Karoline

I need to cancel my subscription how is that you guys don't have nowhere to cancel the subscription it's says acount on hold I want to cancel asap that's holding people money hostage I need a cancelation

Hello,

I'm contacting you because, following a free trial, I was charged for the subscription to your voloco application but I don't use it, I forgot to uninstall it.
I've cancelled the subscription but it's still valid for 1 year until November 15, 2024. I'd like a refund of the 69.99 euros and for it not to be valid at all.
My e-mail address is the one linked to my Apple account: sarahnguyenduc@redacted.

Waiting for your return,

Sarah NGUYEN-DUC

i have an old voloco account with all of my old unlreleased music and its the only place the music exsists, im trying to get access to the account but i dont have the correct password. the recovery email and phone number to the i dont have accesss to anymore and i cant change it, the recovery email is bmxdrixter04@redacted and the recovery phone number is 615-979-2017. please tell me theres some way you can help me.
the acct user name is "ABSkxng" the recover email that i dont have access to anymore is bmxdrixter04@redacted and the recover phone number that i dont have anymore is 615-979-2017

Hello, i dont know how but i was charged for 2 subscriptions on the same account. One for a month and one for yearly. I want to cancel the yearly subscription and get a refund. I use the monthly subscription how is possible to charge me for both at the same time..

Voloco

Pls how can I unlock voloco quick switch and all voloco features

Hello I was accidentally charged the yearly charge when I never subscribed I tried canceling but it does not let me I just want my money back I was charged 49.99$

When you record and you are on beat, the app registers the sound and places it a few milliseconds after it actually happened (so the beat and vocals are not synced). This is really annoying. It might just be me but if it isn’t I would really appreciate it being fixed.

When you record and you are on beat, the app registers the sound and places it a few milliseconds after it actually happened (so the beat and vocals are not synced). This is really annoying. It might just be me but if it isn’t I would really appreciate it being fixed.

This is the second charge I've received with my card ending in 0356 I am unable to use this for some reason please refund me my 7.99 x2

My iPhone is crack and now I have use a android. I tried restoring on my new phone. But nothing. Please let me know how to switch over. Thanks

It’s not a complaint, whoever created this app is amazing best app ever to make music, my question or complaint, is that, you know what the echo affects with your own voice, not lost astronaut, your real voice just echoing, cathedral does not work, all it is is basically a long reverb I mean echo like one voice to voice call MO3 voice fading away that’s all, and one more thing, can you make it where we can sing with other artist on the app thanks

For some reason none of my debit cards are working on my account you bought me at 612-500-0348 or 804-8547539 thank you

I misclick in clicking on “restore membership “ and it takes me the membership which count 52.99€ but I don’t want to have this and I wanted to buy the monthly one. It already debits me the money but I don’t confirm the payment so I don’t understand how it can possible ?

I paid for voloco with card numbers ending in 0356 I haven't received my subscription plz contact me at +16125000348 rayco

I never approved for voloco to take money off my card I used it for the 7 day subscription n they took it before the 7 days

Hello,

I subscribed to the 52€ annual subscription by mistake, I cancelled my subscription but was still charged. I would like to be refunded my 52€ subscription and to cancel it definitively please.

Thank you for your help;

Capucine Pasquier.

Hello I have recently broke my phone and got a new one and re downloaded the app and lost all of my songs cause there not there and I have actually done this many many times please help me recover all them is there a way to send them to me or something ill pay

Hello I purchased a 7-Day free trial to which it told me at the time of purchase I would be notified by email and through the app of when the trial was going to be up to which I wasn't notified and the charge was full price (unknowingly) instead of the discount that I was opted to get if I stayed with the subscription the app. I would like to cancel and a refund please.

I believe I was charged $49.99 for the subscription, I was under the impression I was starting a free trial. I would like a refund due to my current financial Insecurity

I sound so distorted no matter the key or auto tune been with you guys for a while and I've never really had problems just the last 2 months have been difficult you got to understand that this is my business I'm a paid subscriber always pay on time and I feel like I'm getting burned because I'm having to go search for other apps to try to find the vocals that I had with your app you know how difficult that is to find a sound and then lose it it really sucks it's slow my process down slow my business down and I feel like you guys need to fix this or refund me my money and a timely manner or knock my debt off in the next couple months please return my email as I have sent you several with no reply given this is important to me and I hope that subscribers are important to you you could also contact me at 720-412-9980 I take this serious!

I was recently charged money to my account for me for a subscription they canceled currently it didn’t I don’t use the app at all and would like to be refunded my money please and thank you

Yeah automatically took the money from my account I unsubscribed but somehow I guess it didn’t I don’t use yours that would like to be refunded my money please and thank you

I’m kindly and urgently asking for a refund for a subscription that automatically charged me without being aware of it after my free trial ended. I did not choose for myself to subscribe at all. I wish to be refunded please. I’m not interested in using the application anymore.

I’m kindly requesting for subscription cancellation and a refund since I didn’t manually subscribe after my free trial ended. May you please kindly assist me, please.

I’m kindly and urgently asking for a subscription cancellation and a refund for a subscription I was charged for unaware after my trial ended. Please

Good day. I’m kindly and urgently asking for my subscription to be cancelled. And I’m asking god for a refund for a subscription I was charged for unaware after my trial ended please. I hope my plea for cancellation and refund will be successfully addressed as soon as possible.

I’m kindly requesting for a refund as my trial ended and I was charged unaware. Please kindly assist me and cancel my subscription and please refund me.

Hello!! I had a free trial and canceled it however they are still charging me $27 dollars...my bnak is suspended cause of the payment..can you please remove the charge because I canceled it and never used it ...

I had the Yearly package for Voloco. But y'all logged me out of my account, and now I don't know which account I had the Yearly package on

I didn’t make and subscription request and the money has been taken from my credit card so i need to refund it

Somebody had stole my phone and made a purchase from yall and took money from my card last week. I need that money back on my card I will cancel the subscription from my end but i need my money returned on my card

I need my 26.80 now yall took

Hi, I've been saving up for something really important and I hope I can get a refund because it automatically bought the subscription without my consent. I really need the money please.

Bonjour, je me suis fait débité de 5,49 euros alors que j'avais arrêter l'abonnement ou alors que je suis en abonnement annuel et j'avais déjà régler. Pouvez vous me rembourser, cordialement