Contact SkyCharts XC EFB geo-reference Customer Service

Why should I report an Issue with SkyCharts XC EFB geo-reference?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SkyCharts LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. :DCharts not downloading, even after 8- 10 hrs of continuous downloading.., I have bought subscription as well which is valid....Skycharts will not run on android as of a recent so called upgrade so it is pointless to continue the subscriptionWhen bring up approach charts, the geo positioning did not work.The app does not work, loads a blank pageI have purchased this app but unable to download data for Asia Admin/support can you help me?Doesn't work.

2. Can't even close the app.Would be good but awfully buggy.No value in it for me!It's not allowing to me download the chartz in Asia.

3. Thanksfully, with this apps I could determine safe altitude and where safe spot for descending.

4. Insufficient fuel to return back to base force me to fly under IMC.

5. Flying VFR under IMC is very dangerous.

6. with this? I paid for subscription and it is not downloading it.

1. Fix SkyCharts XC EFB geo-reference Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SkyCharts XC EFB geo-reference: Restarting the app will resolve most errors.
2. Update the SkyCharts XC EFB geo-reference App. Here is how:
   1. On Android goto PlayStore » Search for "SkyCharts XC EFB geo-reference" » Open SkyCharts XC EFB geo-reference » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SkyCharts XC EFB geo-reference » click "UPDATE".
3. Clear SkyCharts XC EFB geo-reference app cache: Clearing cached data will force your app to retrieve the latest data directly from SkyCharts XC EFB geo-reference servers.
   1. On Android, goto Settings » Apps » Select "SkyCharts XC EFB geo-reference" » click Storage » click "Clear Cache".
4. Check SkyCharts XC EFB geo-reference app permissions. If any of these permissions required to use your device's features are disenabled, SkyCharts XC EFB geo-reference might not work.
5. Uninstall and reinstall SkyCharts XC EFB geo-reference. If nothing else has worked, completely uninstall SkyCharts XC EFB geo-reference then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SkyCharts XC EFB geo-reference not working

2. Fix SkyCharts XC EFB geo-reference Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SkyCharts XC EFB geo-reference be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SkyCharts XC EFB geo-reference not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SkyCharts XC EFB geo-reference may not be able to connect to the Internet when running in the background.