Published by AvNav, LLC on Mar 27, 2024

Report an issue with AvNav EFB.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AvNav EFB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AvNav, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AvNav EFB image 1 contact AvNav EFB image 2

About AvNav EFB

1. You can also continue to use the app while download is in progress. •Preferred routes see what other pilots are filing for your origin and destination. •Always-on rubber-banding simply drag the route to plan around SUAs, TFRs, bad weather or terrain. •Winds aloft-optimized flight plans and Altitude optimizer do not fly without wind data - it makes a difference! •Static and animated/looping Nexrad overlay on the map page along with Satellite imagery and AIRMET/SIGMET/PIREPs. •DUAT Filing and Briefing - You can file an FAA Flight Plan and get weather briefing from the App itself.

2. New in Version 4 is is our unique, hardware accelerated hillshading. •In the Air, AvNav shows your GPS position on the charts and gets updated information from ADS-B receiver of your choice to display traffic and weather on the map page. •Uncluttered Weather Icons on the Map pagesee METAR parameters such as Sky condition, Ceiling, temperature on the map page itself. •Fast downloads via Amazon AWS- while you do not need any download other than the App to get started, for cockpit use offline charts are required and available via AWS.

3. AvNav is for pilots who enjoy local and cross country flying through variety of terrain and weather (sometimes in IFR condition).

4. AvNav will insert all intermediate waypoints of an approach and provide vertical guidance along the route. •Geo-referenced Approach plates and Airport Diagrams see your plane on Airport diagrams and Approach plates.

5. For Flying in the United States only. • Vector map layer shows physical features like rivers, roads, and lakes alongside aeronautical features such as air-spaces, airports and weather markers.

6. They can also be seen as overlays on map page. •FBO Information and Fuel prices (updated daily) are included in the App.

7. Even details like taxiways and runways are embedded in the map. •Victor Airways, DPs and STARs in the flight plan only Android App to do so.

8. You can search for lower priced fuel and FBOs in the Air. •Terrain: see terrain over your altitude in red and know that you will be able to clear terrain ahead of you.

9. Most information is automatically copied from active flight plan thus reducing any need for typing.

10. The Most Advanced Flight Planning and Navigation App for Pilots on Android.

11. Fuel prices can be shown on the map page itself.

AvNav EFB Customer Insights

1. Multiple things once clicked on close out the program, for example when I click on an airport on the map it popped up the information window which is great except when I click the d/CS tab it closes the program on me.

2. Good job team.Looks good and seems to be pretty versatile, BUT only covers the US area and gives no options to add maps from different sources.I've not had many issues with the app.

3. So I really like all the features, there is just a few bugs.The software looks great and runs well even on older hardware.

4. New version in works seems to fix and offers nice updates, but is still buggy (as of 5.1.93).An affordable and formidable alternative to ForeFlight.

5. The bigger issue is that the software does not seem to understand USB GPS receivers even though they do show up in a USB-Serial terminal on the same device.

6. I wish I would not have to explicitly purchase a bluetooth GPS receiver just to be able to use my Amazon Kindl Fire 8.IFR Low charts are missing around GA/SC.

7. Still haven't fixed class B altitudes on vector charts (check out KMEM).

8. I would like to see things like the Grand Canyon VFR sectional, as I go through there from time to time.

9. App is really neat and for a great price too.

10. They are downloaded but don't display, just blank space.

11. However, the loading times for map segments from SD card is extremely slow when scrolling around.

Steps to Troubleshoot & Fix AvNav EFB Issues

1. Fix AvNav EFB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AvNav EFB: Restarting the app will resolve most errors.
  2. Update the AvNav EFB App. Here is how:
    1. On Android goto PlayStore » Search for "AvNav EFB" » Open AvNav EFB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AvNav EFB » click "UPDATE".
  3. Clear AvNav EFB app cache: Clearing cached data will force your app to retrieve the latest data directly from AvNav EFB servers.
    1. On Android, goto Settings » Apps » Select "AvNav EFB" » click Storage » click "Clear Cache".
  4. Check AvNav EFB app permissions. If any of these permissions required to use your device's features are disenabled, AvNav EFB might not work.
  5. Uninstall and reinstall AvNav EFB. If nothing else has worked, completely uninstall AvNav EFB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AvNav EFB not working


2. Fix AvNav EFB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AvNav EFB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AvNav EFB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AvNav EFB may not be able to connect to the Internet when running in the background.

Reported Issues