Contact Kala Customer Service

Why should I report an Issue with Kala: Learn Ukulele & Tuner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Musopia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some of the songs are free, most require a monthly subscription, and all of them are 'ukulele karaoke' - chords, lyrics, and a moving line to keep tempo.

2. This is amazing, the short videos are perfect for giving you the chords and strum patterns, the songs can be searched by the chords you know, or you can select and refresh yourself on the chords within each song.

3. The song learning is kinda like a guitar hero experience game that you can change the tempo for better success while lerning how to transition chords.

4. 10/10 recommended!Kala is a great app to learn ukulele! I started three days ago, and I can already play most chords, curtesy of the really helpful assistance videos.

5. This app leaves me sad and frustrated.Love this app! It has popular songs so you get excited about learning and you can easily learn a few songs in an hour.

6. In particular, there was one individual pretty deep on the spectrum, who I've had trouble connecting with, but I learned during this trip that he loves to sing! Thank you so much! 😊🎶Free songs should be free and not say "get full access" in a box.

7. Some of the songs are out of sync with the lyrics or just not the same chords they were in last year.

8. Might need to be combined with youtube tutorials for some songs, especially ones with finger picking or where the strum pattern changes.

9. No regrets.Lots of fun! Makes it easy to learn songs once you get a feel for it.

10. Two thumbs up!!I downloaded this app a few months back to learn some basics, but ended up ignoring most of the songs.

11. I can find most of my favorite songs, and the app makes learning fun and easy.

1. Fix Kala Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kala: Restarting the app will resolve most errors.
2. Update the Kala App. Here is how:
   1. On Android goto PlayStore » Search for "Kala" » Open Kala: Learn Ukulele & Tuner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kala » click "UPDATE".
3. Clear Kala: Learn Ukulele & Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from Kala servers.
   1. On Android, goto Settings » Apps » Select "Kala: Learn Ukulele & Tuner" » click Storage » click "Clear Cache".
4. Check Kala app permissions. If any of these permissions required to use your device's features are disenabled, Kala might not work.
5. Uninstall and reinstall Kala. If nothing else has worked, completely uninstall Kala then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kala not working

2. Fix Kala Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kala be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kala not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kala may not be able to connect to the Internet when running in the background.