Published by Luxstay Pte. Ltd.

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Why should I report an Issue with Luxstay: Homes, Apartments for?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Luxstay Pte. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Luxstay: Homes, Apartments for image 1 contact Luxstay: Homes, Apartments for image 2

Luxstay Customer Insights

1. I used this app (service) the first time and it was also my last time.This app is so wonderful for me to find best places when I plan to go somewhere.

2. When I had complaints, they only listened to all of what the host told them without checking.

3. They only protect the host, not customers.

Steps to Troubleshoot & Fix Luxstay Issues

1. Fix Luxstay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Luxstay: Restarting the app will resolve most errors.
  2. Update the Luxstay App. Here is how:
    1. On Android goto PlayStore » Search for "Luxstay" » Open Luxstay: Homes, Apartments for » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luxstay » click "UPDATE".
  3. Clear Luxstay: Homes, Apartments for app cache: Clearing cached data will force your app to retrieve the latest data directly from Luxstay servers.
    1. On Android, goto Settings » Apps » Select "Luxstay: Homes, Apartments for" » click Storage » click "Clear Cache".
  4. Check Luxstay app permissions. If any of these permissions required to use your device's features are disenabled, Luxstay might not work.
  5. Uninstall and reinstall Luxstay. If nothing else has worked, completely uninstall Luxstay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Luxstay not working


2. Fix Luxstay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Luxstay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Luxstay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Luxstay may not be able to connect to the Internet when running in the background.

Reported Issues