Contact My Diary Customer Service

Why should I report an Issue with My Diary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KreoSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Night mode, simple, I can control the font size, and I can easily type in landscape mode! It would be better if we could change the font style and add pictures, but the top priorities have been met!It suits me really good.

2. Also I would like a feature to be able to print your entries, either directly or upload them to the cloud or both.

3. It's merely a diary with security lock (with fingerprint) and without dump function like adding pictures, Geo tags, hardwiring notes and all stuff like that.

4. When double tapping on screen to write on a saved text, the cursor is placed where we tapped, and not to the start of the whole text.

5. This change would make the program a complete app and give us the functions that we crave in an app like this.... I hope those changes will comePaid once to have ads removed from the 'gray' version.

6. Now it tells me to update to the 'green icon' version, whilst asking for a second payment to have ads removed.

7. When trying to print, I tap "share" (which is odd to begin with), then choose my printer where it usually goes to print stage.

8. I like the category, the sorting ability of the app but the capability to upload pictures with your entries would be most vital.

9. Next, we'll have a third version (different coloured icon again) and a third payment requested.

10. But now when I tap print, the print screen never appears, and returns to the screen that I'm trying to print.

11. And it saves paper and saves my fingers the pain of hand writing.Almost 5 Stars - The layout is functional and there is a lot of robust features.

1. Fix My Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Diary: Restarting the app will resolve most errors.
2. Update the My Diary App. Here is how:
   1. On Android goto PlayStore » Search for "My Diary" » Open My Diary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Diary » click "UPDATE".
3. Clear My Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from My Diary servers.
   1. On Android, goto Settings » Apps » Select "My Diary" » click Storage » click "Clear Cache".
4. Check My Diary app permissions. If any of these permissions required to use your device's features are disenabled, My Diary might not work.
5. Uninstall and reinstall My Diary. If nothing else has worked, completely uninstall My Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Diary not working

2. Fix My Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Diary may not be able to connect to the Internet when running in the background.