Published by FourKites, Inc. on Jul 5, 2024

Report an issue with FourKites CarrierLink App.
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Why should I report an Issue with FourKites CarrierLink App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FourKites, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FourKites CarrierLink App

1. CarrierLink powered by FourKites is a free, easy to use and time saving app for truck drivers to communicate about assigned loads without having to make check-in calls.

2. To get started, get in touch with your brokers or call 888 466 6958 for more details. • Seamless automated location tracking for your assigned loads. • Discover Nearby Facilities, View Facility Amenities & Parking, Truck Stops on the go.

3. You can also upload documents, communicate about truck availability and access Truck Specific Turn-By-Turn Navigation with fuel cost details across various route options.

4. Welcome to FourKites CarrierLink- the most intuitive, hassle-free way for drivers to communicate with their freight brokerage trading partners and the Shippers.

5. Using the app, drivers can send automatic location updates which lets your shipper always know where the load is.

6. Avoid all the manual check-in calls to make your driving distraction free and safer.

7. FourKites - CarrierLink - Take the new road to smarter communication for logistics and supply chain!

FourKites CarrierLink App Customer Insights

1. Easy to use all you do is hit arrived from pickup and depart and arrived at delivery and complete delivery.The app is useless to the driver because you still getting a thousand calls from the broker for updates and even when using this they still don't let you know when they change the app time and date till you get to where you are going I don't recommend using this.I tried my best with this app.

2. I flagged this as inappropriate.This app is easy to use and for carriers , brokers , and customers to track shipments and I can send messages on when I'm taking off and when and where I'm stopping and for how long and distance and so on .

3. Copy and paste examples from other tracking apps to make this one work better.

4. It does not discontinue tracking once the load is complete.

5. I have like 13 of these tracking apps and this one takes the cake.

6. I have had multiple instances where its seeming to be tracking me when it shouldnt.

7. Update: Don't have to apologize, just make the application run efficiently without all the other uneccessary options, the repeated sign-in screens and non-assistive details.

8. Of all the different tracking apps i have.

9. I arrived at the first stop today, the load automatically showed i had already departed my 4th stop.

10. I gave the rating 1 start only because there wasn't a no stars option.

11. To date... This has to be the most disappointing tracking app that i have used.

Steps to Troubleshoot & Fix FourKites CarrierLink App Issues

1. Fix FourKites CarrierLink App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FourKites CarrierLink App: Restarting the app will resolve most errors.
  2. Update the FourKites CarrierLink App App. Here is how:
    1. On Android goto PlayStore » Search for "FourKites CarrierLink App" » Open FourKites CarrierLink App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FourKites CarrierLink App » click "UPDATE".
  3. Clear FourKites CarrierLink App app cache: Clearing cached data will force your app to retrieve the latest data directly from FourKites CarrierLink App servers.
    1. On Android, goto Settings » Apps » Select "FourKites CarrierLink App" » click Storage » click "Clear Cache".
  4. Check FourKites CarrierLink App app permissions. If any of these permissions required to use your device's features are disenabled, FourKites CarrierLink App might not work.
  5. Uninstall and reinstall FourKites CarrierLink App. If nothing else has worked, completely uninstall FourKites CarrierLink App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FourKites CarrierLink App not working


2. Fix FourKites CarrierLink App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FourKites CarrierLink App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FourKites CarrierLink App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FourKites CarrierLink App may not be able to connect to the Internet when running in the background.

Reported Issues