Published by GROUP•TV•

Report an issue with FranceTV DIRECT.
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Why should I report an Issue with FranceTV DIRECT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GROUP•TV• to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FranceTV DIRECT

1. Cette application est une application Media Player pour téléphone Android et onglet Android. contenir des chaînes intégrées, vous devriez avoir votre liste de lecture avec des chaînes de télévision pour utiliser cette application.

2. Les utilisateurs doivent fournir leur propre contenu, car cette application ne fournit ni n'inclut aucun média ou contenu.

3. Nous n'approuvons pas la diffusion en continu de matériel protégé par le droit d'auteur sans l'autorisation du titulaire du droit d'auteur.

4. FranceTV vous permet de regarder les chaînes de télévision françaises avec une interface conviviale facile sur n'importe quel téléphone ou tablette via une connexion wifi ou 3G / 4G.

FranceTV DIRECT Customer Insights

1. Most of the channels DON'T WORK .

2. It's a useless app .

Steps to Troubleshoot & Fix FranceTV DIRECT Issues

1. Fix FranceTV DIRECT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FranceTV DIRECT: Restarting the app will resolve most errors.
  2. Update the FranceTV DIRECT App. Here is how:
    1. On Android goto PlayStore » Search for "FranceTV DIRECT" » Open FranceTV DIRECT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FranceTV DIRECT » click "UPDATE".
  3. Clear FranceTV DIRECT app cache: Clearing cached data will force your app to retrieve the latest data directly from FranceTV DIRECT servers.
    1. On Android, goto Settings » Apps » Select "FranceTV DIRECT" » click Storage » click "Clear Cache".
  4. Check FranceTV DIRECT app permissions. If any of these permissions required to use your device's features are disenabled, FranceTV DIRECT might not work.
  5. Uninstall and reinstall FranceTV DIRECT. If nothing else has worked, completely uninstall FranceTV DIRECT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FranceTV DIRECT not working


2. Fix FranceTV DIRECT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FranceTV DIRECT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FranceTV DIRECT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FranceTV DIRECT may not be able to connect to the Internet when running in the background.

Reported Issues