Contact DIRECTV Customer Service

Why should I report an Issue with DIRECTV for Tablets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DIRECTV, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please contact me personally Directv and I will show you exactly what I mean, and I will literally help you make all of your customers using the app happy in one fell swoop.The DirecTV tablet app does not work on tablets running Android 5.0.1. it loads DirecTV and it also loads the TV Guide for DirecTV however would you select the show it will load the TV screen and the little activity Circle will run and then all of the sudden that goes to a black screen with nothing inserted in it.

2. I actually think DirecTV is doing this on purpose as they don't want you to watch their TV shows on a tablet.

3. One America News Network would be enjoyable to watch while away.This is the worst app in the history of new technology! Read the other reviews and as they indicate there is continuous connection issues, or the app closes, retry promps, etc.

4. Plz fix this dang app!!This app is getting worse, certainly not better! A couple months ago, you took away the option to watch DVR'd content, unless connected to the same WiFi as the Genie-which makes no sense-I want to use the app, when I'm away, not at home.

5. And once it loads and you select a program to watch, you cannot get into a program a good 5 minutes before it starts buffering or just cuts off altogether.

6. I could have another car for that amount!App will not rotate out of widescreen like the smartphone version can, nor is there an option to watch in split screen.

7. I can't rate the apps ease of use, navigation, etc because I am not able to open it to navigate! I am a subscriber to Direct where it advertises streaming to your laptop, tablet and cell phone.

8. I really do not understand, why Directv doesn't just make the app almost exactly the same as using the cable box, except without a remote control? I understand that there are limitations because it's an app.

9. But when you try to find a specific show/movie to watch on the app, it finds it, but that's where it becomes complicated for no good reason at all.

10. The worst is when it crashes on a show you can't fast forward and then you are stuck watching the show from the start again.

11. I put up with it to watch my shows but I hate it.

1. Fix DIRECTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DIRECTV: Restarting the app will resolve most errors.
2. Update the DIRECTV App. Here is how:
   1. On Android goto PlayStore » Search for "DIRECTV" » Open DIRECTV for Tablets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DIRECTV » click "UPDATE".
3. Clear DIRECTV for Tablets app cache: Clearing cached data will force your app to retrieve the latest data directly from DIRECTV servers.
   1. On Android, goto Settings » Apps » Select "DIRECTV for Tablets" » click Storage » click "Clear Cache".
4. Check DIRECTV app permissions. If any of these permissions required to use your device's features are disenabled, DIRECTV might not work.
5. Uninstall and reinstall DIRECTV. If nothing else has worked, completely uninstall DIRECTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DIRECTV not working

2. Fix DIRECTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DIRECTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DIRECTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DIRECTV may not be able to connect to the Internet when running in the background.