Contact Messenger Customer Service

Why should I report an Issue with Messenger: Text Messages, SMS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of aMessage studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Even after restarting my phone a few times, it still was failing to send out text messages; plus my text messages can only get sent if I'm somewhere else outside my house; it's only whenever I'm at home that it does that.So far I like the app but... I don't like the fact that the ads come up in the middle of the messages.

2. I know, maybe that's why it was no longer used by Google🙄 That's totally irrelevant,p, can you please just lighten up on some of these ads? It's an excellent app & I don't want to not have it anymore! ;)It's a great app but for some reason a couple times it had some trouble sending out text messages.

3. Edit: after a few weeks of using it incoming messages instead of being given as normal notifications are now plastered onto my screenTextra is able to send big videos and pictures with no issues.

4. The problem I see with that is that depending on the type of theme you pick, and the default text colors, the message listing can be very hard to see.Overall I like it's appearance and reliability.

5. Also I don't seem like I can just click on a group and then send a text.

6. But I'm not going to keep it cause it seem as though I'm not able to remove contacts from the group texts.

7. I also have not been able to find a way to change the text color and the messaging person on the main email listing page.

8. Seems to sort group text to individual text and keep the group text as well.

9. One thing that is majorly annoying and it doesn't seem to fix, is that messages (all of them) appear and disappear like every 2 seconds when your trying to view them.

10. Has several quick text options.Great quality app, but there is one major flaw that's just a deal breaker.

11. It does not seem to support group texts.

1. Fix Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Messenger: Restarting the app will resolve most errors.
2. Update the Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "Messenger" » Open Messenger: Text Messages, SMS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger » click "UPDATE".
3. Clear Messenger: Text Messages, SMS app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger servers.
   1. On Android, goto Settings » Apps » Select "Messenger: Text Messages, SMS" » click Storage » click "Clear Cache".
4. Check Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Messenger might not work.
5. Uninstall and reinstall Messenger. If nothing else has worked, completely uninstall Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Messenger not working

2. Fix Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Messenger may not be able to connect to the Internet when running in the background.