Published by TalkU International Inc. on Nov 19, 2024

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Why should I report an Issue with 2nd Phone Number - Call & Text?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TalkU International Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 2nd Phone Number - Call & Text image 1 contact 2nd Phone Number - Call & Text image 2

2nd Phone Number Customer Insights

1. Very thankful to be able to get my phone working for free while I cannot go outside and drive to get my phone service back!! Thanks a million 😁when I attempted to score some credits from a survey on this app, not only was I not rewarded the credits, but now I have random numbers calling in on my phone number at all hours of the the day and night.

2. Get ready to get beat down with ads!Very easy to get credits for free, calls work great... Haven't try texting yet, but I'm sure that it will be working great as well.

3. Trust me, I've had my share of complaints with them in the two plus years that I've been using them with credits being taken and calls not connecting, the calls being recorded and played back, but whatever they're doing now - they need to keep doing it! KudosIt's good if you don't need to use frequently and often.

4. The calls ALWAYS go thru on the 1st try! Numerous ways to get FREE call credits and very reasonable rates if you choose to purchase.

5. I would not recommend this app until they fix these issues.TalkU does exactly as it says! The calls are crisp & clear (so far), SMS send promptly, & SMS are received w/out delay! I do find the app rather difficult to set up; the layout is confusing.

6. this app is absolutely horrible!! my husband is in jail I tried to use this app because I was able to have a out-of-state number which made the phone calls cheaper on him.

7. A simpler/more practical format, as well as clear & concise headings, labels, menus, active links, & easily found instructions/directions could be integrated in the future to create 5 star, A+ app!People if you haven't tried this calling app you don't know what your missing .

8. However, you will be investing a great deal of time to earn credits if you don't want to buy a monthly subscription.

9. Thanks TalkU!!! By the way....any feature you can think of is available including call forwarding, etc.They've improved so much in the last few months -I am really impressed! I recommend them now over many other apps.

10. The call quality on international calls is excellent, just like talking to someone next door.

11. It is full of ads and requires that you gain credits by watching videos.

Steps to Troubleshoot & Fix 2nd Phone Number Issues

1. Fix 2nd Phone Number Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 2nd Phone Number: Restarting the app will resolve most errors.
  2. Update the 2nd Phone Number App. Here is how:
    1. On Android goto PlayStore » Search for "2nd Phone Number" » Open 2nd Phone Number - Call & Text » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 2nd Phone Number » click "UPDATE".
  3. Clear 2nd Phone Number - Call & Text app cache: Clearing cached data will force your app to retrieve the latest data directly from 2nd Phone Number servers.
    1. On Android, goto Settings » Apps » Select "2nd Phone Number - Call & Text" » click Storage » click "Clear Cache".
  4. Check 2nd Phone Number app permissions. If any of these permissions required to use your device's features are disenabled, 2nd Phone Number might not work.
  5. Uninstall and reinstall 2nd Phone Number. If nothing else has worked, completely uninstall 2nd Phone Number then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 2nd Phone Number not working


2. Fix 2nd Phone Number Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 2nd Phone Number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 2nd Phone Number not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 2nd Phone Number may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi

    — by Sayidul Amin 2 years ago

  • Hi, my subscription has been cancelled but I have been charged 34 dollars from my bank. This has caused my bank to over draft. Can I please have this refunded immediately, as I do not have the funds in my account to pay this and do not use the app. I need this refunded today. Is there a direct phone number to contact TalkU Customer service?

    — by Kirsten linkous 2 years ago

  • I had tried cancelling but i still see that i'm charged. Kindly assist me in cancelling my subscription and also pls refund me for the subscription charged for this month today. Requesting you assistance.
    ID :157044995

    — by Pragruthaa 2 years ago

  • I want to cancel my scription for talku… I no longer need it

    — by Vanessa Green 2 years ago

  • I deleted my account not long after I installed it didn't much care for it a week ago and I was just now charged $48 I'm not using the app and deleted my account right away I would like a refund

    — by Destiny Goodpaster 3 years ago

  • Can't get phone calls refund of $52.49

    — by Priscilla Armstrong 3 years ago

  • Please stop billing me, I though this subscription was already canceled. Thanks

    — by Tara amanda jones 3 years ago

  • Unable to contact your company by any means. Appear to have an account as I just got charged for first month of usage. Assigned phone number chosen was 330-969-3890. If you can e-mail me at the above e-mail or icmark@redacted in the next hour to get me up and running, I would appreciate it. If not then cancel my subscription and refund charges.

    — by Mark Rosenthal 3 years ago

  • How do you delete history

    — by Dennis Nelms 3 years ago

  • Cancel my talk U account that it was on broken and I cannot get in it for my free trial is up

    — by Thomas 4 years ago

  • J’attends dans une impatience votre réponse merci

    — by Michel 4 years ago

  • I need you guys to Refund my money I dont have this app. My phone was stolen a few weeks ago so maybe that what happened. But I don't even have this app. I need someone to contact me asap so my money can be refunded

    — by Kristal Dawn Riddle 4 years ago

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