Published by Mate Technologies on Dec 1, 2024

Report an issue with Bluetooth Thermal Printer.
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Why should I report an Issue with Bluetooth Thermal Printer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mate Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Bluetooth Thermal Printer Customer Insights

1. Kudos!This app is wonderful,, I use it to organize my small business and is in order and easy to use.This app does not count the total number of print or day by day since last day what's problem?Perfect! Works very well! Can be used by Professionals and amateurs to create whatever you can imagine! I have been amazed by the support of customer service as they took time to answer my queries in a professional and timely manner! This is THE BEST app available on the store and very easy to use.

2. Thanks to your codes aswell i am able to set the amount sold and price of my product to give a quick receipt even with automatic date and time print!Hi I'm Jeff and I want to give you five stars I haven't tried your app yet but I trust that if I could use it at the Provo library.

3. Thank you as you act fastYou yous are th best, iv been searching endlessly for an easy to use app to print receipts.

4. If I could use the printers on Bluetooth an USB port and I am impressed with ya I'll use it all the time so thank you for letting me use your app cuz I've never had to use a printer before.

5. I Market your app to so many users and many are waiting to download the app now but I asked them to wait until the error has been fixed.

6. J.D.Exactly what I wanted! I got a $20 bluetooth receipt printer and some thermal sticker labels and now I have a tiny labelmaker that I can use with my phone anywhere I go.

7. 5.9.6 (latest stable ver.) has already fixed the issues on shared template using images.

8. You can save templates , import and export data to help save time.

9. The app has been working fine, until the recent update.

10. Currently, when the app is downloaded, on the PDF area, after selecting a document then to text, it will scatter all the files.

11. thank you to the devs of this app for rectifying the issues.

Steps to Troubleshoot & Fix Bluetooth Thermal Printer Issues

1. Fix Bluetooth Thermal Printer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bluetooth Thermal Printer: Restarting the app will resolve most errors.
  2. Update the Bluetooth Thermal Printer App. Here is how:
    1. On Android goto PlayStore » Search for "Bluetooth Thermal Printer" » Open Bluetooth Thermal Printer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluetooth Thermal Printer » click "UPDATE".
  3. Clear Bluetooth Thermal Printer app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluetooth Thermal Printer servers.
    1. On Android, goto Settings » Apps » Select "Bluetooth Thermal Printer" » click Storage » click "Clear Cache".
  4. Check Bluetooth Thermal Printer app permissions. If any of these permissions required to use your device's features are disenabled, Bluetooth Thermal Printer might not work.
  5. Uninstall and reinstall Bluetooth Thermal Printer. If nothing else has worked, completely uninstall Bluetooth Thermal Printer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bluetooth Thermal Printer not working


2. Fix Bluetooth Thermal Printer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bluetooth Thermal Printer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bluetooth Thermal Printer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bluetooth Thermal Printer may not be able to connect to the Internet when running in the background.

Reported Issues

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