Published by GilApps.com

Report an issue with Exporter/Printer.
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Why should I report an Issue with Exporter/Printer for Facebook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GilApps.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Exporter/Printer for Facebook image 1 contact Exporter/Printer for Facebook image 2

Exporter/Printer Customer Insights

1. Thank you!This apps doesn't download the entire conversation, I brought the upgraded version so I was able to download more then 8 messages at a time, just to see that it only downloaded 4 months worth of messages.

2. To make it perfect, it should also show the duration of the voice conversation that took place with date and time.My husband died last fall, and I had messages I wanted to print off and save.

3. Waste of my time and waste of my money as well, this needs to be fixed.locked out of my 12 year old FB account due to suspicious activity as a result of a phising page... Not sure what I was even thinking using it.. the last time I install anything after beers!!! Look at the permissions that are granted! :modify or delete the contents of your storage.

4. It does not show any voice conversation at all; neither the time nor the duration.

5. I spent 2 days trying to download messages for 1 person and it just continues to say downloading.

6. I uninstalled and reinstalled and it looked like it wanted to work but then for 14 hours and 13mn it kept saying downloading before I closed the app.

7. I tried this app, but had more messages than the free version would allow so I purchased the pro version.

8. :read the contents of your shared storage :Google Play billing service :have full network access.

9. I wish it they would help fix it! Or refund my $Purchased this application for Immigration purpose but disappointed when I discover that it does not create Transcript well.

10. And this coming from a man whos bought less than 10 apps since Android was invented.Excellent App, User Friendly.

11. I can pull up the conversation in Messenger and see that the responses are still there.

Steps to Troubleshoot & Fix Exporter/Printer Issues

1. Fix Exporter/Printer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Exporter/Printer: Restarting the app will resolve most errors.
  2. Update the Exporter/Printer App. Here is how:
    1. On Android goto PlayStore » Search for "Exporter/Printer" » Open Exporter/Printer for Facebook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Exporter/Printer » click "UPDATE".
  3. Clear Exporter/Printer for Facebook app cache: Clearing cached data will force your app to retrieve the latest data directly from Exporter/Printer servers.
    1. On Android, goto Settings » Apps » Select "Exporter/Printer for Facebook" » click Storage » click "Clear Cache".
  4. Check Exporter/Printer app permissions. If any of these permissions required to use your device's features are disenabled, Exporter/Printer might not work.
  5. Uninstall and reinstall Exporter/Printer. If nothing else has worked, completely uninstall Exporter/Printer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Exporter/Printer not working


2. Fix Exporter/Printer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Exporter/Printer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Exporter/Printer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Exporter/Printer may not be able to connect to the Internet when running in the background.

Reported Issues

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