Contact Screen Time Customer Service

Why should I report an Issue with Screen Time - Restrain yoursel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IRIDIUM DUST LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Either it's a half-baked and poorly thought out implementation, or it's on purpose to drive revenue for app maker.This is a great concept, but it needs to be configurable to allow the user to exclude apps that shouldn't count as screen time.

2. However some of them are full screen literally making it impossible to access your options after going over your set amount of time, either leading to having to go to the home screen of your phone and opening the app you were using to reduce the size of the add so you can access the options or clicking on the add.

3. Also If you want to just listen to an app with the screen off, it does not count as screen time, which makes sense!Very useful for actually knowing how much time you spend in a day actively using your phone.

4. The only suggestions I have are maybe show how much time is remaining in the limits, add an optional time penalty to be able to disable the limit, and be able to set an alarm instead of a timerGreat to customize screen time use.

5. I like that it breaks down my screen time by category and app, cause i dont think of reading ebooks as "as bad" as spending 2 hours watching silly clickbait YouTube videos.

6. Music playing doesn't count toward the "screen time" if the screen is off during play while you do other things.

7. Adding the app to the Always Allow List doesn't stop it from counting the time.This is the best app I've found for limiting screen use if you're trying to cut back.

8. This is because on any app that is in landscape mode, if an ad appears, it fills the entire screen and I cannot enter a pass code or anything to get more time.

9. The data from this single app swamps all the useful data that is truly screen time and obscures the data I'm interested in.

10. Screen Time is super easy to navigate.

11. Please fix this problem.Screen Time has been a fantastic app so far.

1. Fix Screen Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Screen Time: Restarting the app will resolve most errors.
2. Update the Screen Time App. Here is how:
   1. On Android goto PlayStore » Search for "Screen Time" » Open Screen Time - Restrain yoursel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Time » click "UPDATE".
3. Clear Screen Time - Restrain yoursel app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Time servers.
   1. On Android, goto Settings » Apps » Select "Screen Time - Restrain yoursel" » click Storage » click "Clear Cache".
4. Check Screen Time app permissions. If any of these permissions required to use your device's features are disenabled, Screen Time might not work.
5. Uninstall and reinstall Screen Time. If nothing else has worked, completely uninstall Screen Time then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Screen Time not working

2. Fix Screen Time Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Screen Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Screen Time not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Screen Time may not be able to connect to the Internet when running in the background.