Published by atHomeGroup on Jul 10, 2024

Report an issue with atHome Luxembourg Real Estate.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with atHome Luxembourg Real Estate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of atHomeGroup to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About atHome Luxembourg Real Estate

1. Whether you are looking for an apartment or a room for rent, a house to buy or even investing in new constructions purchased from builders or developers, atHome. lu will lead you there. ▷ Search across Luxembourg's most comprehensive source of properties for sale or rent. +58,000 real estate listings in Luxembourg, and thousands of properties close to the border (Germany, France and Belgium). ▷ Browse property listings from 600 real estate agencies, developers and builders or listings from private homeowners. ▷ Quickly Search from our large set of property types: room for rent, apartment or unit, house, ground, garage or parking lots etc. ▷ Tailor your search by square meters, number of bedrooms, price and much more. ▷ Be the first to discover the latest new home designs in Luxembourg.

2. Contact or call directly the builders and developers to see the plans or visit the new construction. ▷ Save your searches, favourites properties and real estate agencies. ▷ Share your favourite homes via email or social networks. ▷ Easily view property details and email or phone the agent or private homeowner with a tap of a finger. ▷ Receive notification whenever a new apartment or house matching your search criteria is published on atHome. ▷ Need a Professional Mover?

3. atHome Luxembourg, the no. 1 real estate portal for your Property search in Luxembourg and the Greater Region.

4. With atHome's real estate app, search thousands of for-sale and rental listings to find you next home.

5. Get in a few clicks free multiple Moving Quotes to compare competitive moving estimates. ▷ Home insurance: Receive a free insurance quote. ▷ Mortgage Calculator: calculate your potential mortgage and schedule an appointment with our banking partners.

6. If you have any feedback about the app or suggestions for future versions, let us know at support@athome. eu.

7. We would love to hear from you!

atHome Luxembourg Real Estate Customer Insights

1. Luckily this is an App I only need for a short period in my life.Every time I want to use the app I need to delete it and reinstall because it is so incredibly slow and keeps freezing.

2. No need to tell to install the last version.Good if it wouldn't randomly crash on my tablet while scrolling.

3. Would change to 5 star if it wasn't for that reason.Incredibly slow and tremendously unstable.

4. Not opening at all! And updates should fix the problems, and updates make it worse every time.

5. Interface became inconvenient also, phone back button does not navigate anymore, have to click in app back button at the top.

6. Once reinstalled I can use it once or twice before I have to go through the whole process of deleting and reinstalling again.The app would be usable, if it wasn't littered with hotel rooms disguised as appartements.

7. 28.04 - again terribly slow and freezes all the time 😣App keeps closing.

8. If anyone is about to spend money to advertise there house with this service I would look elsewhere.Uninstalling because of full screen popup ads.

9. You'd be better off browsing offers through your phone browser, than using their app.Thanks, now it' working.

10. On my phone it looses the favourites all the time.

11. Filters includes/excludes properties incorrectly at random.There is so much to tell, it's bad at the moment.

Steps to Troubleshoot & Fix atHome Luxembourg Real Estate Issues

1. Fix atHome Luxembourg Real Estate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart atHome Luxembourg Real Estate: Restarting the app will resolve most errors.
  2. Update the atHome Luxembourg Real Estate App. Here is how:
    1. On Android goto PlayStore » Search for "atHome Luxembourg Real Estate" » Open atHome Luxembourg Real Estate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for atHome Luxembourg Real Estate » click "UPDATE".
  3. Clear atHome Luxembourg Real Estate app cache: Clearing cached data will force your app to retrieve the latest data directly from atHome Luxembourg Real Estate servers.
    1. On Android, goto Settings » Apps » Select "atHome Luxembourg Real Estate" » click Storage » click "Clear Cache".
  4. Check atHome Luxembourg Real Estate app permissions. If any of these permissions required to use your device's features are disenabled, atHome Luxembourg Real Estate might not work.
  5. Uninstall and reinstall atHome Luxembourg Real Estate. If nothing else has worked, completely uninstall atHome Luxembourg Real Estate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing atHome Luxembourg Real Estate not working


2. Fix atHome Luxembourg Real Estate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make atHome Luxembourg Real Estate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to atHome Luxembourg Real Estate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, atHome Luxembourg Real Estate may not be able to connect to the Internet when running in the background.

Reported Issues