Published by appdev on Aug 8, 2024

Report an issue with Ex Explorer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ex Explorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of appdev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ex Explorer image 1 contact Ex Explorer image 2

About Ex Explorer

1. You can show a image without popup of a other application.

2. Ex Explorer is application for file explorer(file manager).

3. This app can show two file list.

4. You can open source folder and destination folder together.

5. This app has quick image viewer.

6. You can copy/move files easily.

7. And,this app can access external memory such as SD card and USB memory.

Ex Explorer Customer Insights

1. So nice to useWaste of spaceSPLIT SCREEN PLUS ADSHaving used nv & vc a lot, I appreciate the usefulness of a dual panel explorer and thats why I tried ExExplorer.

2. Large box and font size immediately hindered.

3. Only 3 lines showed in either panel.

Steps to Troubleshoot & Fix Ex Explorer Issues

1. Fix Ex Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ex Explorer: Restarting the app will resolve most errors.
  2. Update the Ex Explorer App. Here is how:
    1. On Android goto PlayStore » Search for "Ex Explorer" » Open Ex Explorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ex Explorer » click "UPDATE".
  3. Clear Ex Explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from Ex Explorer servers.
    1. On Android, goto Settings » Apps » Select "Ex Explorer" » click Storage » click "Clear Cache".
  4. Check Ex Explorer app permissions. If any of these permissions required to use your device's features are disenabled, Ex Explorer might not work.
  5. Uninstall and reinstall Ex Explorer. If nothing else has worked, completely uninstall Ex Explorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ex Explorer not working


2. Fix Ex Explorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ex Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ex Explorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ex Explorer may not be able to connect to the Internet when running in the background.

Reported Issues