Published by メディアロジック (Media Logic, corp.) on Aug 22, 2024

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Why should I report an Issue with MLUSB Mounter - File Manager?

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MLUSB Mounter Customer Insights

1. More bad news.... the app randomly deleted many files on my usb flash drive.... without being requested to do so.... the app is totally unstable and unreliable.... uninstalling immediately.... so rating down to 1 star....I just tried this app with a USB Seagate Expansion drive, formatted with NTFS.

2. The interface is intuitive and easy to navigate.With this you can browse files on an external USB hard drive and copy & paste them over to your internal memory.

3. If you can detect drive but cannot mount them and get a message that the device has disappeared or become unstable, use a USB Y cable and connect one end to powerbank and other end to your optical drive.Terrible app.

4. Nothing in my configuration has changed - same tablet, same HSSs.I've purchased the ntfs write extension but everytime I open the app it closes automatically! I want my money back!This app is awesome, bought it years ago and is my go to file manager/mover app.

5. You'll have to copy over the file to your phone, work on it there, then save, copy & paste it back to the external drive.

6. I've purchased every extension of the app and if you don't have access to a program on a PC which has all of this functionality, this is the way to go IMO.I tried to mount my camera sd card which is formatted in MS-FAT through the camera itself, using a card reader.

7. I'll soon get a Google Play gift card to pay to add exFAT support, and support for playing DVD ISO images (I have some home videos on DVD images, this won't play copy protected commercial DVDs).

8. Took priority over reading my external hard drive when plugged into my device.

9. I use a Samsung S3 tablet to read external HDD (exFAT and NTFS) to watch movies and now the movies just freeze or the app stops working and then restarts itself.

10. Able to mount files on blu-ray drive.

11. The app failed in an attempt to format the drive, so now it is locked and I can't get to my files even on a computer.

Steps to Troubleshoot & Fix MLUSB Mounter Issues

1. Fix MLUSB Mounter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MLUSB Mounter: Restarting the app will resolve most errors.
  2. Update the MLUSB Mounter App. Here is how:
    1. On Android goto PlayStore » Search for "MLUSB Mounter" » Open MLUSB Mounter - File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MLUSB Mounter » click "UPDATE".
  3. Clear MLUSB Mounter - File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from MLUSB Mounter servers.
    1. On Android, goto Settings » Apps » Select "MLUSB Mounter - File Manager" » click Storage » click "Clear Cache".
  4. Check MLUSB Mounter app permissions. If any of these permissions required to use your device's features are disenabled, MLUSB Mounter might not work.
  5. Uninstall and reinstall MLUSB Mounter. If nothing else has worked, completely uninstall MLUSB Mounter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MLUSB Mounter not working


2. Fix MLUSB Mounter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MLUSB Mounter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MLUSB Mounter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MLUSB Mounter may not be able to connect to the Internet when running in the background.

Reported Issues