Published by IVS

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Why should I report an Issue with Visual Shell?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IVS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Visual Shell

1. Android Visual Shell is a utility providing detailed information about installed applications, native browser capabilities, and processes running in the system.

2. In addition, Visual Shell enumerates environment variables, shows Java Runtime properties, displays actual data about device storage and telephony.

3. Visual Shell has a full-featured file system navigator showing all files in the system.

4. Application has a visual representation of the network traffic sent and received through the mobile interface.

5. Application contains built-in HTML, text and image viewers as well as media players to play audio and video files natively supported on the Android platform.

Visual Shell Customer Insights

1. My wife was hacked by outside source and they somehow put some kind of lock on her phone, so I figured it couldn't hurt to run this on mine to be protected- her phone couldn't even be factory reset .. Ruint 3 phonesLove this app .

2. Be really great if there was shell access too to run custom commands .

Steps to Troubleshoot & Fix Visual Shell Issues

1. Fix Visual Shell Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visual Shell: Restarting the app will resolve most errors.
  2. Update the Visual Shell App. Here is how:
    1. On Android goto PlayStore » Search for "Visual Shell" » Open Visual Shell » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visual Shell » click "UPDATE".
  3. Clear Visual Shell app cache: Clearing cached data will force your app to retrieve the latest data directly from Visual Shell servers.
    1. On Android, goto Settings » Apps » Select "Visual Shell" » click Storage » click "Clear Cache".
  4. Check Visual Shell app permissions. If any of these permissions required to use your device's features are disenabled, Visual Shell might not work.
  5. Uninstall and reinstall Visual Shell. If nothing else has worked, completely uninstall Visual Shell then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visual Shell not working


2. Fix Visual Shell Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visual Shell be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visual Shell not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visual Shell may not be able to connect to the Internet when running in the background.

Reported Issues