Contact Secret Diary Customer Service

Why should I report an Issue with Secret Diary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vulneraria to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not happy :-(There could be more fonts, backgrounds, also, why do we have to pay to edit a page? I made a mistake in my writing and didn't notice it until after saving it, then it said I had to pay to change it!? You already get money from ads, so why is this needed? so dumb! but other than that it's goodThough it looks quite attractive in pictures bcz of its pages howevr it isd wrst diary app i have used til nw.. The add pops up in every sngle tme and its nags a lot to go 4wrd to have d premium vrsn.

2. very irritating.I hate it so badly if i can go enter it says error on the bottom it so hate itI can always remember that Tom Marvolo Riddle (Lord Voldemort) had one, so I can know what Horcrux he had.it would not let me edit or let me see what i wrote down without paying and not all people wont to pay to wight things downPlease make a notebook/note taking version in the same style.

3. and moreovr ur data is nt stired anywhere 4m whch u can recovr ur data writng.don't download this aap, they eat my data just like virus.... my personal data .... in the aap i make some file and documents..they can show me.it keeps saying my password is wrong! i put it in correctly multiple timesthe ad is right in the middle of the screen.

4. But when I wanted to amend something I'd written in the past I had to pay to be able to edit a day, £2.49. I could not even copy what I'd written.

5. without whch u cnt do a sngle edit too.

6. It's private and has some nice fonts.

7. When I went back to that day to type my entry, again it said I'd have to buy 'an add'.

8. Then I missed a day's entry.

9. I wish I had not installed this app.

10. Yes, it's fine to begin with.

1. Fix Secret Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secret Diary: Restarting the app will resolve most errors.
2. Update the Secret Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Secret Diary" » Open Secret Diary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Diary » click "UPDATE".
3. Clear Secret Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Diary servers.
   1. On Android, goto Settings » Apps » Select "Secret Diary" » click Storage » click "Clear Cache".
4. Check Secret Diary app permissions. If any of these permissions required to use your device's features are disenabled, Secret Diary might not work.
5. Uninstall and reinstall Secret Diary. If nothing else has worked, completely uninstall Secret Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secret Diary not working

2. Fix Secret Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secret Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secret Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secret Diary may not be able to connect to the Internet when running in the background.