Published by Coggle

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Why should I report an Issue with Coggle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coggle to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Coggle

1. Whether you're taking notes, brainstorming, planning, or doing something awesomely creative, it is super simple to visualise your ideas with Coggle.

2. Share them with friends and colleagues to work on your ideas together.

3. Share with as many friends or colleagues as you like.

4. Produce beautiful mind maps quickly and easily.

5. Changes you make will show up instantly in their app or browser, wherever they are in the world.

6. Log in with your Google account to get started instantly!

7. Upgrade at for even more great features including offline support!

Coggle Customer Insights

1. 3) it uses amzing colour gradients , you can change the colours, the font size, the dailog box (?), The thread or line joining different text (?) lol 4) it doesn't have a feature to add images, or sound or video's but you can add links, 5) save mind maps to gallery, or share them Op nglWhile the app still has fewer features and some bugs, the web version looks promising.

2. I really hope app versions get this feature added soon, it's so indispensable I can't believe it was left out! In addition, it would be a huge bonus if coggle web supported direct paste of images from web pages on PCBelieve me it's perfection to finest, 1) you don't have to spend money to buy useful features, a lot is pre unlocked.

3. This could be so good.Doesn't support adding images natively! It is so unfortunate that you gotta log in through the web browser on mobile devices (Android and Apple) to upload an image! I upgraded to get a seamless editing experience through different devices and here I am not being able to do so.

4. Seriously, "premium" colours?? The lack of a search function in the app version makes it unfit for my purpose, too, and lots of other features available on the web version don't seem to be there in the app.

5. In fact, I think a better option is to open it in Chrome on your device instead.Looks pretty, but so many features are locked behind nag screens for an overpriced subscription.

6. My use case is: when I browse something on my phone and I see an article, which "connects" pretty well to one of the nodesbun my mind map, then I want to use the Android "share" functionality to add this to the mind map.

7. The feature I'm missing: share the page-file-picture form mobile Chrome to some of the elements of the mind map.

8. Using it for my novel that's going on 7 years, the sub would cost: 7yr*(12-10)months*$5 = $350! Also, there are some glitchy things in the Android version.

9. The way how I solve it now: I upload the file/picture to my Google drive -> enable link sharing -> copy the linkdon't waste your time or money.

10. Good luck.This is a really good app, but the phone version is very unpolished.

11. It's also unclear which features are free unless you use them, and many of the website features are not available.I like this app (and I'm yearly subscriber).

Steps to Troubleshoot & Fix Coggle Issues

1. Fix Coggle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coggle: Restarting the app will resolve most errors.
  2. Update the Coggle App. Here is how:
    1. On Android goto PlayStore » Search for "Coggle" » Open Coggle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coggle » click "UPDATE".
  3. Clear Coggle app cache: Clearing cached data will force your app to retrieve the latest data directly from Coggle servers.
    1. On Android, goto Settings » Apps » Select "Coggle" » click Storage » click "Clear Cache".
  4. Check Coggle app permissions. If any of these permissions required to use your device's features are disenabled, Coggle might not work.
  5. Uninstall and reinstall Coggle. If nothing else has worked, completely uninstall Coggle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coggle not working


2. Fix Coggle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coggle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coggle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coggle may not be able to connect to the Internet when running in the background.

Reported Issues