Contact Swift Skin and Wound Customer Service

Why should I report an Issue with Swift Skin and Wound?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Swift Medical to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It really seems like there are still memory leaks in the code of this app.This wound care app is extremely user friendly, and prompts less experienced nurses to be guided through a wound assessment.

2. Flash issue seems to have been resolved, however, we continue to experience issues with the app slowing down, or freezing from time to time.

3. The only thing that seems to help is rebooting the phone and/or reinstalling the app.

4. The team at swift also, is very customer driven, as they return communication promptly.Very disappointed.

5. Help desk not much help.Horrible, constantly crashing.

6. Continues to stop working.

7. Have to uninstall daily Loses its place.

8. Doesn't save images taken .

9. Freezes up constantly.

1. Fix Swift Skin and Wound Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Swift Skin and Wound: Restarting the app will resolve most errors.
2. Update the Swift Skin and Wound App. Here is how:
   1. On Android goto PlayStore » Search for "Swift Skin and Wound" » Open Swift Skin and Wound » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swift Skin and Wound » click "UPDATE".
3. Clear Swift Skin and Wound app cache: Clearing cached data will force your app to retrieve the latest data directly from Swift Skin and Wound servers.
   1. On Android, goto Settings » Apps » Select "Swift Skin and Wound" » click Storage » click "Clear Cache".
4. Check Swift Skin and Wound app permissions. If any of these permissions required to use your device's features are disenabled, Swift Skin and Wound might not work.
5. Uninstall and reinstall Swift Skin and Wound. If nothing else has worked, completely uninstall Swift Skin and Wound then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Swift Skin and Wound not working

2. Fix Swift Skin and Wound Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Swift Skin and Wound be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Swift Skin and Wound not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Swift Skin and Wound may not be able to connect to the Internet when running in the background.