Published by MUSI on Aug 20, 2024

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Why should I report an Issue with xMUSI - Simple Music Streaming?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MUSI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About xMUSI - Simple Music Streaming

1. Enjoy seamless streaming, curated playlists & a user-friendly interface designed to elevate your listening experience. ● Artists Spotlight: Discover albums & playlists by top artists. ● Global Top Charts & Playlists: Tune into trending songs & international chart toppers. ● Genre Explorer: Dive into a diverse array of genres including pop, hip-hop, classical, & jazz. ● Powerful Search: Find all tracks, artists, playlists & albums easily within the app. ● High-Quality Streaming: Enjoy crystal-clear audio streaming with our equalizer & sound booster.

2. Disclaimer: Music Stream is an online free music streaming service & requires an internet connection for most features.

3. Whether you're exploring new genres or enjoying your favorite hits, Music Stream is your gateway to a world of limitless free music.

4. Music Stream is packed with features to enhance your listening experience.

5. Discover millions of trending songs & popular tracks with Music Stream.

6. Import & export, like your playlists to bookmark them and make your personal online music collection accessible anywhere, anytime.

7. Our free music player ensures high-quality song streaming wherever you go.

8. Powered by SoundCloud, our app offers an unparalleled audio experience, tailored for true music enthusiasts.

9. Music Stream isn't just an app—it's the rhythm in your step, the melody in your memories, and the soundtrack to your greatest moments.

10. We are committed to supporting a fair & legal online music streaming environment.

11. With Music Stream, you're not just listening to music—you're living it.

xMUSI Customer Insights

1. I downloaded something, converted it into a playable music file, but idk how to add it to my library and it doesn't automatically show up there either...The app is great so far! I can listen to music for free with no interruptions! I can listen to music while my phone is off! The problem that I have is that the app doesn't play music that is the same in the playlist after it finishes.

2. Other than that, the app has been great for a free streaming app.The app is alright, but some of the artist I search for don't "exist", or my music just stops playing for some reason even tho it's already playing, another problem is that it stops playing in the background also when I'm on other apps, it's annoying.

3. I can press delete, and it'll warn me about permanently deleting them, but after pressing okay it does nothing, even after closing the app and reopening it they're still there.Its pretty good for a free music streaming app since you can turn your phone off and have music still play.

4. Works, but the glitches are frustrating.This is overall a great app, kind of like SoundCloud (which is where the music comes from) but whenever I try o skip an ad, it starts the ad over or goes to 3 different ads.

5. It lets you play music from YouTube videos, like NPR Tiny Desk Concerts for free.

6. The music selection is limited since it is powered by SoundCloud so some songs I could only find the first 30 seconds of or only remixes.

7. It would be great if this app could give some recommendations according to the music you like.I really like this app, it still plays the music when you're off the app or you have your phone off.

8. Great music on here, just would like to see less ads.When I have a longer playlist my music would stop in the middle of it, and I'd have to reload the app.

9. But for some reason starting yesterday every time I load the app my music is all gone and takes 10-20 minutes to load.

10. Also Can't recover your musi account from other devices, and the ads sometimes have sound on so they interrupt your music, but not usually.

11. It also lets you turn up the bass on your music, which imo sounds really cool with done songsVery nice app.

Steps to Troubleshoot & Fix xMUSI Issues

1. Fix xMUSI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart xMUSI: Restarting the app will resolve most errors.
  2. Update the xMUSI App. Here is how:
    1. On Android goto PlayStore » Search for "xMUSI" » Open xMUSI - Simple Music Streaming » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for xMUSI » click "UPDATE".
  3. Clear xMUSI - Simple Music Streaming app cache: Clearing cached data will force your app to retrieve the latest data directly from xMUSI servers.
    1. On Android, goto Settings » Apps » Select "xMUSI - Simple Music Streaming" » click Storage » click "Clear Cache".
  4. Check xMUSI app permissions. If any of these permissions required to use your device's features are disenabled, xMUSI might not work.
  5. Uninstall and reinstall xMUSI. If nothing else has worked, completely uninstall xMUSI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing xMUSI not working


2. Fix xMUSI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make xMUSI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to xMUSI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, xMUSI may not be able to connect to the Internet when running in the background.

Reported Issues