Contact Mubert Customer Service

Why should I report an Issue with Mubert: AI Music Streaming?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MUBERT Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app also has stability issues where the music just stops, and it doesn't work well with A11's media control panel.i don't know why someone hasn't thought of this sooner! the main problem with something like a spotify radio is that it's segmented and it will always, eventually, repeat itself.

2. It's just a bare bones background music, paying for premium doesn't have that many perks except for being able to pass through the songs if it's not a good mix.

3. Great for working or studying, and you notice pretty quickly that it stays in the same type of music you select.The music coming from this app is perfect for getting things done, but the app itself needs work.

4. My biggest problem is that there is no way to skip "tracks" you don't like and even if you press the dislike button, the the app often doesn't care.Can't add anything to faves, "Auth Error"? I don't think I've been using it long enough to tell whether or not my likes/dislikes are actually doing anything.

5. Great app for background music while you work.

6. I had signed up for premium but cancelled after encountering these issues which made the app unusable for me.It's super fun to play around with! Totally awesome, ingenuitive, creative, fresh idea! I encourage everyone to check it out, you'll be surprised how much you'll fall in love.

7. To clarify, I don't have to sign in unless I want to rate the music.

8. I highly recommend that you at least try it, especially if you're into techno or electronic music, or if you've ever watched that livestream on YouTube that's constantly playing lofi music.

9. But I'm going it improves in the future.This app has a lot of potential and great music.

10. But if I am signed out, it isn't playing music customized to my tastes, so that's a real bummer.Ok, the app isn't bad.

11. Oh, it also has a very intuitive minimalist UI and plays the music after you leave the app.

1. Fix Mubert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mubert: Restarting the app will resolve most errors.
2. Update the Mubert App. Here is how:
   1. On Android goto PlayStore » Search for "Mubert" » Open Mubert: AI Music Streaming » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mubert » click "UPDATE".
3. Clear Mubert: AI Music Streaming app cache: Clearing cached data will force your app to retrieve the latest data directly from Mubert servers.
   1. On Android, goto Settings » Apps » Select "Mubert: AI Music Streaming" » click Storage » click "Clear Cache".
4. Check Mubert app permissions. If any of these permissions required to use your device's features are disenabled, Mubert might not work.
5. Uninstall and reinstall Mubert. If nothing else has worked, completely uninstall Mubert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mubert not working

2. Fix Mubert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mubert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mubert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mubert may not be able to connect to the Internet when running in the background.