Contact Photo & Video Downloader Customer Service

Why should I report an Issue with Photo & Video Downloader for Instagram?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simple Design Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 2nd time within the past year that it's done thisThe app has been amazing since I've installed it a year ago but recently this past month, it's been wasting time on identifying URL, I've seen comments about this but it seems the developers have chosen to ignore this issue, I think it's time to install but this app has really done well and I'll be glad if this glitch can be removed.Important Suggestion! When i click copy link, please make this App download the link AUTOMATICALLY in BACKGROUND..!! Right now, after i click copy link, i must have open this app page manually and then after download done I have to manually re-open the instagram page afterwards.

2. Thank you so much! Edit: as of today (11/12/2020) the app gets stuck at checking link and does not function please look into it.Used to work perfectly! Now it asks you to log in to your Instagram account in order to download, but after doing so doesn't download a damn thing! I've persevered with it, bit definitely uninstalling today!Took me a day and half searching Google Play for working app for Instagram photos and videos download.

3. I will give 5 stars then.ThanksGreat app It saves pics and videos no hassle...the knly irritating things everytime you want to save a pic it automatically opens the instantsave app instead of letting it run in the background...ao you constantly have to go back and forth between instagram and the instantsave appWhat the hell happened to this app! It used to work flawless until a few months ago.

4. This app is very easy to use and the plus point is that you just have to copy the link from Instagram and open the app it will start downloading and then check your gallery the video will be there!! I hope my review would be helpful for you guys❣This app is the best of its kind.

5. I used to be able to stay logged in and download videos, and now i get errors doing both.I like this app, I'm going to rate it 5 stars because i didn't face any kind of problem.

6. Now it only works with some Instagram videos, while other Instagram videos display the error message "Topic Does Not Exist".

7. Obviously it does exist, and a similar app that I recently downloaded has no problems downloading the videos that your app refuses to download.

8. If you cannot fix it, I'll simply delete the app from my phone and continue using the other app that works.It used to work perfectly but for the last 2 weeks it does not.

9. FYI there are other Apps that can be downloaded automatically in background after we are clicking the copy link.

10. It stays stuck on "checking URL" and will no longer download anything.

11. It also says that I'm logged out and when I try to log back in it won't let me--reset password and still doesn't work.

1. Fix Photo & Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo & Video Downloader: Restarting the app will resolve most errors.
2. Update the Photo & Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Photo & Video Downloader" » Open Photo & Video Downloader for Instagram » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo & Video Downloader » click "UPDATE".
3. Clear Photo & Video Downloader for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo & Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Photo & Video Downloader for Instagram" » click Storage » click "Clear Cache".
4. Check Photo & Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Photo & Video Downloader might not work.
5. Uninstall and reinstall Photo & Video Downloader. If nothing else has worked, completely uninstall Photo & Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo & Video Downloader not working

2. Fix Photo & Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo & Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo & Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo & Video Downloader may not be able to connect to the Internet when running in the background.