Published by Tango on Oct 28, 2024

Report an issue with Tango- Live Stream, Video Chat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Tango- Live Stream, Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tango to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tango- Live Stream, Video Chat image 1 contact Tango- Live Stream, Video Chat image 2

Tango- Live Stream, Video Chat Customer Insights

1. If I wanted Tango to be like TikTok or another app then I wouldn't be using Tango in the first place...Ok, the update is bad, broadcasters can still see you even if you're not in the broadcast (creator can't see you tap to enter broadcast), live streams 95% of the time don't load, premiums load to a black screen (see above), chats from other broadcasters just disappear after deleting an offical tango message, 90% of the settings are gone, broadcaster pauses broadcast and you have to close and re open, the app is just a bug ridden mess with missing settings.One of the worst apps.

2. One of them is the overheating the device, there is an automatic moderator that you can't even say a simple hello without blocking words that are supposed to be offensive??? The app needs a lot of work not just by over draining your battery but when broadcasting shows low connection something that doesn't explain when im using Netflix and other apps that work just fine in that same location.As far as streaming platforms go it's horrible.

3. On twitch I get the latency but you can lower it but this you can'tMy mom, sisters and I have been using Tango for at least 6 years to group chat, send pictures and videos and has been great, but since the last update we no longer get notifications or messages for hours if at all.

4. My only complaint is sometimes you pay to join a premium stream and it end quickly, then you would have to pay again to join when it restarts.After Facebook login was disabled, contacted support endless times but no response for 4 months to emails, through app or any other way of comminication,no matter how many times i follow up.

5. Please focus on being Tango and avoid trying to be like TikTok or whichever app(s) those prior horrible updates/redesigns were inspired by.

6. Hoping Tango can find a different home page and fix the the problems or we might have to look for a new app.

7. It have been four days and non of you has some time to solve this silly issue.

8. No respect to your customers!! If anyone has an issue, no one will solve his problem!! All the support team are sleeping.

9. Edit: The updated app isn't working at all, and premium is disabled in the web version for some reason.This app is fun to use, but there are some issues that need to be resolved.

10. They also took away the feature that you could use to find people in the same state as you.

11. I don't know why you removed the feature where we can see a blurred preview before unlocking the private shows.

Steps to Troubleshoot & Fix Tango- Live Stream, Video Chat Issues

1. Fix Tango- Live Stream, Video Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tango- Live Stream, Video Chat: Restarting the app will resolve most errors.
  2. Update the Tango- Live Stream, Video Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Tango- Live Stream, Video Chat" » Open Tango- Live Stream, Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tango- Live Stream, Video Chat » click "UPDATE".
  3. Clear Tango- Live Stream, Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Tango- Live Stream, Video Chat servers.
    1. On Android, goto Settings » Apps » Select "Tango- Live Stream, Video Chat" » click Storage » click "Clear Cache".
  4. Check Tango- Live Stream, Video Chat app permissions. If any of these permissions required to use your device's features are disenabled, Tango- Live Stream, Video Chat might not work.
  5. Uninstall and reinstall Tango- Live Stream, Video Chat. If nothing else has worked, completely uninstall Tango- Live Stream, Video Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tango- Live Stream, Video Chat not working


2. Fix Tango- Live Stream, Video Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tango- Live Stream, Video Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tango- Live Stream, Video Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tango- Live Stream, Video Chat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Plss what happened to my cash out tango app the biggest scam application
    I need my cash out plss

    — by Katy Perry 2 years ago

  • i am redeeming my diamonds for a number of days, but it is rejected for several times. what will i do? the error code is code 107

    — by darille quimque 2 years ago

  • Remove Broadcasters

    — by Md raju 3 years ago

  • I have a problem in the tango website especially on my iphone
    When i tap on any stream it is always buffering like it work for 2 second and it lags again
    This problem its been for more than 2 months
    I am really sure that its not my network causes this problem because i tried lots of other network and the problem still occuring
    Like i said before the problem only in the website not in the app

    — by Jackob 3 years ago

  • S/n7.10.1620732249
    Tango
    Tango Me,ins, 2010-2021

    Аккаунт создан 21.05.2021

    Настройки учётной записи

    До взлома +79628037616
    Сменила +79835826304
    anastasiakrasilnikova47@redacted

    iPhone11 MWLV2RU/A
    Серия FK1CVCE0N737


    После взлома появилась во вкладки (подключённые учётные записи) за место электронной почты id: 112031226707946765260

    Здравствуйте. Мой акаунт в приложении танго взломали и взломщики привязали свою учётную запись Payoneer к кошельку для вывода средств из акаунта. Тех поддержка приложения ни их сайты не реагируют на мои письма. Для проверки можно сравнить что моя электронная почта привязанная к аккаунту в Tongo не соответствует с Payoneer . Сейчас весит табличка " заявка рассматривается в течении 3 дней. Сегодня уже второй . Я сменила номер привязанного ранее телефона и изменила пароль к привязанному google.account. В сам приложении Tango даже технический бот не отвечает. В электронном письме на их адреса я скинула скриншоты необходимые . Писала именно со своей электронной почты которая привязана к моему аккаунту .
    Прошу отказать в привязки данного запроса Payoneer и помочь проверить аккаунт если входы с других устройств .
    09.06.2020

    — by Анастасия 3 years ago

  • The app is rejecting to redeem my diamonds, and customer service in the app are not responding, please I need someone to contact me to fix my issue ASAP

    — by Massa 3 years ago

  • Cash out is telling me my redemption has been denied due to a non diverse gifter base or gifter history. I am not the the only biracial female experiencing this issue. And i find that to be racist and discriminatory. I would like this resolved immediately.

    — by VALARIE ELLIS 3 years ago

  • My real account has been suspended pliz unsuspended my real account

    — by Puja bhabhi 3 years ago

  • Ben tango yayincisiyim daha önce kazanan paralarımı cekabiliyordum son 4 gün reddedildi hala devam ediyor Müşteri destek hattına yazıyorum sonuç kötü lütfen yardımcı olun neden çıkamıyoruz paramızı benim gibi çok insan mağdur çekemiyorlar bu sorunu çözün

    — by Melek 3 years ago

  • السلام عليكم ورحمة الله وبركاته
    خدمة عملا تانجو أرجو تسهيل تسجيل الخروج للحسابات دون حذف البرنامج تم حضر جهازي دون سبب

    — by ahmab 3 years ago

  • My redeem request is rejected

    — by Barsa khanal 3 years ago

  • مرحبا تم حضر جهازي دون سبب أرجو من فتح الجهاز من نوع هواوي

    — by ahmab 3 years ago

  • (Good morning I have tried to redeem approximately 8 times and nothing that disburses the exchange, I followed all the indications that the message told me, increase the uptime in my transmissions for 26 consecutive days increasing the amount of diamonds that I was going to exchange and I will wait 24 hours as indicated and again I was rejected, I have tried many times, I would like my request to be analyzed and get a prompt response, since in the time I used the application I had never had any inconvenience, I have also tried to send someone that you can help me here in customer service and I do not receive answers)
    (Buenas día he intentado canjear aproximadamente 8 veces y nada que desembolsa el canje, seguí todas las indicaciones que me decía el mensaje, aumente el tiempo de actividad en mis transmisiones por 26 días consecutivos aumentando la cantidad de diamantes que iba a cangear y esperaré 24 horas como se indica y nuevamente fui rechazado, lo he intentado muchas veces , me gustaría que mi solicitud sea analizada y obtenga una pronta respuesta, ya que en el tiempo que usé la aplicación nunca había tenido ningún inconveniente,tambien he tratado de enviarle a alguien que me pueda ayudar aquí en atención al cliente y tampoco recibo respuestas

    — by Bianca 3 years ago

  • Tango live thank you yes

    — by Ajay prakash singh 3 years ago

  • Peace be upon you. I have a problem. I did not receive my pending payments. I requested a payment on the 6th day of the month and I did not receive it and I am still waiting.

    — by sosi 3 years ago

  • I paid $19.99 for 2600 coins. I got a receipt showing that my account was charged but I never received the coins. I paid for more coins and they were credited to my account but I still haven't received the 2600 coins

    — by Roddrick 3 years ago

  • تم حضر جهازي وهو من نوع سامسونج ارجو فتح الجهاز

    — by 9am 3 years ago

  • تم حضر جهازي نوع سامسونج ارجو فتحه

    — by 9am 3 years ago

  • تم حضر جهازي لا أستطيع الدخول للبرنامج تم حضر الجهاز دون سبب ارجو فتح الحضر اسم الجهاز هواوي

    — by Bhr 3 years ago

  • لماذا لم تقومو بارسال المبلغ ٢٠٠ دولار يضهر لي أن الدفع معلق ارجو الرد

    — by Sabrin 3 years ago

  • I wanted to buy a coins yesterday With my credit card but didn't work I tried 4 times or so this morning my bank called me that 37 euros was booked out from my account and am not having any coins or anything on my account so please how can I get it back and I want to remove my account information thanks.

    — by DESTINY 3 years ago

  • Hi, I inadvertently created a new account yesterday with my secondary email address and not long after that discovered that I have already established an account with a higher amount of followers and higher amount of credits /gifts that I would like to collect and it’s activity under this email address. The correct account has way more follows and way more gifts that I still need to exchange for payment. I have attempted to log in to my account to set up my profile, however, the web page keeps getting confused, tries to change the password on the wrong account and ultimately I’m more or less unable to login to either account at this time.I’m more or less unable to login to either account at this time. so that I can start earning rewards towards my account balance. =) Thank you!! Jessica

    — by Jessica Walton 3 years ago

  • I like swimming and ridding horses

    — by Rehan shah007 4 years ago

  • Love you y

    — by Rehan shah007 4 years ago