Contact City guide & Audio Tour + Maps Customer Service

Why should I report an Issue with City guide & Audio Tour + Maps?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Azbo Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Consider the case when the phone uses English or any other language, but a user wants a Russian guide.The app is good, but for comfortable use developers must still work on it.

2. Куплены гиды в Вене, но деньги выброшены, так как пользоваться невозможно.I downloaded a guide when my phone was configured to use Russian interface.

3. And on second device it can download but gives an error when trying to play the tour.I lived lndia as city bareilly.243005Был в Берлине.

4. Really miss navigation functions: it would be very nice if the app pointed in what direction we should go to reach the next stop.Displays only those tours that are available in the language of the device.

5. I've deleted and reinstalled it multiple times but it doesn't helpApp crashes when trying to download a free tour in Vienna.

6. После выхода все загрузки пропадают, так же как и после вылета.

7. Then I switched the phone to English and the guide disappeared.

8. I've bought and downloaded one of the London tours and it doesn't work.

9. The main problem - is that the reproduction of text interrupted in mid-sentence, and about 10% of the text I had to read.

10. During the tour, constantly had to change the scale to find the right place on the map.

11. Не покупайте!GoodПри загрузке некоторых зон вылетает.

1. Fix City guide & Audio Tour + Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City guide & Audio Tour + Maps: Restarting the app will resolve most errors.
2. Update the City guide & Audio Tour + Maps App. Here is how:
   1. On Android goto PlayStore » Search for "City guide & Audio Tour + Maps" » Open City guide & Audio Tour + Maps » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City guide & Audio Tour + Maps » click "UPDATE".
3. Clear City guide & Audio Tour + Maps app cache: Clearing cached data will force your app to retrieve the latest data directly from City guide & Audio Tour + Maps servers.
   1. On Android, goto Settings » Apps » Select "City guide & Audio Tour + Maps" » click Storage » click "Clear Cache".
4. Check City guide & Audio Tour + Maps app permissions. If any of these permissions required to use your device's features are disenabled, City guide & Audio Tour + Maps might not work.
5. Uninstall and reinstall City guide & Audio Tour + Maps. If nothing else has worked, completely uninstall City guide & Audio Tour + Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City guide & Audio Tour + Maps not working

2. Fix City guide & Audio Tour + Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City guide & Audio Tour + Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City guide & Audio Tour + Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City guide & Audio Tour + Maps may not be able to connect to the Internet when running in the background.