Contact ChildrensMD Customer Service

Why should I report an Issue with ChildrensMD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Children's Hospital Colorado to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It provides care guidelines to help you make smart decisions on what level of care (if any) is needed and how to provide symptom relief for minor illnesses and injuries at home.

2. And if your child does need expert care, specialists at Children’s Hospital Colorado are one tap away.

3. Disclaimer: The information provided with this application is not a substitute for professional medical advice, diagnosis or treatment; it is for informational purposes only.

4. Questions and concerns about your child’s health can arise day or night - when you’re at work, travelling or your doctor’s office is closed.

5. Where should you take your child for treatment if they need to be seen for care?

6. Does your child have a new symptom, injury or behavior?

7. Talk with your healthcare provider about any questions you may have regarding a medical condition.

8. If you think your child may have a medical emergency, call 911 immediately.

9. ChildrensMD is designed especially for these times.

10. Before using ChildrensMD, all users should read and agree with the full disclaimer available in the application.

1. I wish there was advice for breastfeeding moms too — we get sick too, and there's not a good resource to trust regarding which medications/remedies are safe for our babies.This app really helps me stay in touch with Children's Colorado.

2. The symptom checker also helps me take care of some things at home.Great App! So helpful and easy to use.This app is great for parents.

3. We've used it twice already on weekends when the doctors office is closed.This app is great!! We used it last night instead of waiting until today to call the doctor.

4. I love this app, and recommend it to everyone, especially people asking moms groups on Facebook for advice.

5. You never know when you are going to need to find the nearest location.

1. Fix ChildrensMD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ChildrensMD: Restarting the app will resolve most errors.
2. Update the ChildrensMD App. Here is how:
   1. On Android goto PlayStore » Search for "ChildrensMD" » Open ChildrensMD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChildrensMD » click "UPDATE".
3. Clear ChildrensMD app cache: Clearing cached data will force your app to retrieve the latest data directly from ChildrensMD servers.
   1. On Android, goto Settings » Apps » Select "ChildrensMD" » click Storage » click "Clear Cache".
4. Check ChildrensMD app permissions. If any of these permissions required to use your device's features are disenabled, ChildrensMD might not work.
5. Uninstall and reinstall ChildrensMD. If nothing else has worked, completely uninstall ChildrensMD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ChildrensMD not working

2. Fix ChildrensMD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ChildrensMD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ChildrensMD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ChildrensMD may not be able to connect to the Internet when running in the background.