Published by AltApps on Oct 19, 2024

Report an issue with VPN India.
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Why should I report an Issue with VPN India - get Indian IP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AltApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VPN India Customer Insights

1. Today I have canceled my subscription Thank you.After I subscribed and paid it wont connect to Thailand VPN, it will keep saying configuring and then it will disconnect.

2. Additionally, if you disconnect once on Android TV app then you cannot connect to server again without switching off the TV.

3. My net speed is 300MBPSI purchased this only for streaming Disney plus Hotstar and other India based streaming apps.

4. I have been using this vpns paid service from the past 20 months after the update I just can't use it.

5. Have to clear cache, data, then uninstall and re-install always to make it recognize the subscription.

6. Please fix the server.KD LIVE is very good and works.

7. Not sure how much helpful this is going to be to watch Hotstar, SonyLiv or JioCinema.Please resolve the ping issue, I am a streamer.

8. Also, Bangalore free server not available on Android TV.

9. Strange..!!!!!Mumbai 7 free server not working.

10. Waste of money! Yes, I have tried, but I need to connect to thailand specific.

11. Even after clearing the Cache & Data, it doesn't work.

Steps to Troubleshoot & Fix VPN India Issues

1. Fix VPN India Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN India: Restarting the app will resolve most errors.
  2. Update the VPN India App. Here is how:
    1. On Android goto PlayStore » Search for "VPN India" » Open VPN India - get Indian IP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN India » click "UPDATE".
  3. Clear VPN India - get Indian IP app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN India servers.
    1. On Android, goto Settings » Apps » Select "VPN India - get Indian IP" » click Storage » click "Clear Cache".
  4. Check VPN India app permissions. If any of these permissions required to use your device's features are disenabled, VPN India might not work.
  5. Uninstall and reinstall VPN India. If nothing else has worked, completely uninstall VPN India then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN India not working


2. Fix VPN India Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN India be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN India not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN India may not be able to connect to the Internet when running in the background.

Reported Issues