Published by Softdeal Apps

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Why should I report an Issue with Hello Json: Json Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Softdeal Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hello Json: Json Editor image 1 contact Hello Json: Json Editor image 2

Hello Json Customer Insights

1. Fails to load json file that other apps open successfully.It doesn't update the files.Nice and simple.

2. Doesn't work, as soon as I press a JSON file to open, the app stops.

3. PoorUnable to get it working.

Steps to Troubleshoot & Fix Hello Json Issues

1. Fix Hello Json Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hello Json: Restarting the app will resolve most errors.
  2. Update the Hello Json App. Here is how:
    1. On Android goto PlayStore » Search for "Hello Json" » Open Hello Json: Json Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hello Json » click "UPDATE".
  3. Clear Hello Json: Json Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Hello Json servers.
    1. On Android, goto Settings » Apps » Select "Hello Json: Json Editor" » click Storage » click "Clear Cache".
  4. Check Hello Json app permissions. If any of these permissions required to use your device's features are disenabled, Hello Json might not work.
  5. Uninstall and reinstall Hello Json. If nothing else has worked, completely uninstall Hello Json then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hello Json not working


2. Fix Hello Json Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hello Json be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hello Json not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hello Json may not be able to connect to the Internet when running in the background.

Reported Issues