Contact Json Genie (Viewer & Editor) Customer Service

Why should I report an Issue with Json Genie (Viewer & Editor)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tuyware to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Because Json Genie uses the default Android way of opening files, it can open a json file from all sources available on your Android phone (Dropbox, Drive, SD, ... ).

2. We even did tests with files over 50 MB and Json Genie handled them without a sweat.

3. Json Genie allows full reign over your json files.

4. Json Genie is a JSON editor that was created by the needs of a developer.

5. Our tests reveal that it opens a 2 MB json file in under a second.

6. You can even copy/paste your custom json text or open a URL.

7. Easily find the elements you want by using the easy to use filter option.

8. It is ridiculously fast, which was really important while creating the app.

9. Easily open json files from various applications by setting Json Genie as your default json handler.

1. I am not impressed.The reason why i rated this app a 4 because I wanted you to re-add the save feature but without extra steps all it does is just save so when you go back to the app the file you went is already saved without it going to a whole different fileOts a good app buy why does it delete all my progress of o don't mess with it for a couple of minutes ... gix that and and I'll have a way better time editing on your appI don't know how this is possible, but the app sometimes manages to leave the file contents in an invalid format (by adding an additional curly bracket at the end) I'm not viewing it in text so I can't see this, so I save the file thinking all is well then I find out it doesn't load because of this issue.

2. I really recommend this to everyone working with JSON on mobile.The app is good and very simple but the issue I am having is that when I click open on a json file in Zarchiver, the file doesn't open instead it will take me to the home screen of this app and the app was good before the most recent update ( atleast for me ) but after the update the app just takes 10 to 15 seconds for completing 1 inputRubbish!!!!!!!!!!!!! I downloaded my Google photo archive as directed by Google it arrived as json zip file, your app was installed and nothing will open.

3. I'd use the app to simply fix the issue, but oh wait, it doesn't recognise the invalid file, which contains the mistake it made by itself.

4. Its really great for wiewing json files, like seriously it so much easier to navigate than the default text view(you can srill turn the text wiew on if you want).

5. I organized my file in a certain way for a specific reason.

6. One small thing that bothers me is tgat the back arrow is too close to menu button, but that's just a small issue.

7. This one just fails.I started reusing it recently, and just exiting out of it for a couple seconds, it resets all my code.

8. The only reason I know this is because of my experience with Vibio failing had informative messages.

9. Look for a better onefhIt might be good.

10. I lack anything to really compare it to given i usually have decent access to my laptop.

11. Precious photo in that archive.

1. Fix Json Genie (Viewer & Editor) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Json Genie (Viewer & Editor): Restarting the app will resolve most errors.
2. Update the Json Genie (Viewer & Editor) App. Here is how:
   1. On Android goto PlayStore » Search for "Json Genie (Viewer & Editor)" » Open Json Genie (Viewer & Editor) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Json Genie (Viewer & Editor) » click "UPDATE".
3. Clear Json Genie (Viewer & Editor) app cache: Clearing cached data will force your app to retrieve the latest data directly from Json Genie (Viewer & Editor) servers.
   1. On Android, goto Settings » Apps » Select "Json Genie (Viewer & Editor)" » click Storage » click "Clear Cache".
4. Check Json Genie (Viewer & Editor) app permissions. If any of these permissions required to use your device's features are disenabled, Json Genie (Viewer & Editor) might not work.
5. Uninstall and reinstall Json Genie (Viewer & Editor). If nothing else has worked, completely uninstall Json Genie (Viewer & Editor) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Json Genie (Viewer & Editor) not working

2. Fix Json Genie (Viewer & Editor) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Json Genie (Viewer & Editor) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Json Genie (Viewer & Editor) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Json Genie (Viewer & Editor) may not be able to connect to the Internet when running in the background.