Published by Rivers.im

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Why should I report an Issue with Rivers IM – Team Instant Messenger & Business Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rivers.im to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Rivers IM Customer Insights

1. rivers im is simple, powerful and useful for anyone who is looking for a business productivity and collaboration appI am using this app for last 2 days , with small community and yes, its very useful and loving it .

2. It's just missing several key features to be fully functional as a Team Communication tool.Just started using Rivers to manage my local community.

3. Video conferencing is smooth and in just a single slick you can have your daily standups or any meeting... and the best thing is all the cool features are free πŸ˜ŠπŸ˜ŠπŸ‘ŒπŸ‘ŒRivers is a recommended app for any business owners, teams.

4. FrustratingGood app for messaging and managing community, lots of good collaboration features make it a recommended team im messaging app for your workplace.

5. So far loved the interface, the experience is intuitive and lots of cool features to collaborate, manage and build the community.

6. I have noticed one thing, when I assign a task to a member in a open topic other members are also able to edit it.

7. It provides a lot of functionality for communication and management (even task management) while keeping the overall app very simple to use.It is very helpful app.

8. I also use the app to store my ideas in my private cube .. it's going to give s lot of competition to slack, flock and other business messengers for sure.

9. One of the best remote team communication apps I have spotted in recent times.

10. Simple, intuitive and still power packed ...Cubes are awesome.

11. Loving it so far... Best wishes.Powerful app but it's too buggy I can't build my organization on this app.

Steps to Troubleshoot & Fix Rivers IM Issues

1. Fix Rivers IM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rivers IM: Restarting the app will resolve most errors.
  2. Update the Rivers IM App. Here is how:
    1. On Android goto PlayStore » Search for "Rivers IM" » Open Rivers IM – Team Instant Messenger & Business Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rivers IM » click "UPDATE".
  3. Clear Rivers IM – Team Instant Messenger & Business Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Rivers IM servers.
    1. On Android, goto Settings » Apps » Select "Rivers IM – Team Instant Messenger & Business Chat" » click Storage » click "Clear Cache".
  4. Check Rivers IM app permissions. If any of these permissions required to use your device's features are disenabled, Rivers IM might not work.
  5. Uninstall and reinstall Rivers IM. If nothing else has worked, completely uninstall Rivers IM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rivers IM not working


2. Fix Rivers IM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rivers IM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rivers IM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rivers IM may not be able to connect to the Internet when running in the background.

Reported Issues