Published by Don Apps - iPhotoApps

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Why should I report an Issue with Image Shape Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Don Apps - iPhotoApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Image Shape Pro Customer Insights

1. I do not recommend! Save your money!Based on the free version... You can't crop, edit or move your image inside the chosen shape! (Surely be a gremlin? 'cos that renders the app useless) The shape is actually a frame around the image, it's doesn't crop that image into a shape - you won't end up with a heart shape to use, you'll have a square /rectangle shape with a heart shaped image inside of it.really great, lots of cool shapes and patterns! I bought pro to access all of the better ones and it was really cheap! also you can preview what you'll get with proNot worth the $2.68 it costs.

2. Blurred if images are enlarged & cannot be printed!! Great if you could work on improving the image resolutions.Totally useless.

3. Choose an img, choose a cut-out shape, choose a colour filter, there's no enlarge/shrink options and no rotate/move options or anything, choose a background and then there's NO way to save your choices into an img file.

4. Perhaps crop into the different shapes.Useless You can't resize or move the picture into the actual frame you want cut.

5. A great variety of shapes which I don't mind paying for if the resolution of saved images are good.

6. No button, no menu, no nothing and clicking the result you chose only changes the background to something random and displays an advertisement for extra options within cut-shapes & backgrounds.

7. You cannot adjust your photos inside the shapes, however, which is not to my liking.

8. Makes your photos look strange!Cannot resize picture to properly fit as you wish.

9. Good shapes, would like it more if the background could be transparent.

10. But still no 'save to file' possibilities :/ An utter waste of time!Great effects, and I would buy it.

11. It automatically does it and that's it.Great photo shapes.

Steps to Troubleshoot & Fix Image Shape Pro Issues

1. Fix Image Shape Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Image Shape Pro: Restarting the app will resolve most errors.
  2. Update the Image Shape Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Image Shape Pro" » Open Image Shape Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Image Shape Pro » click "UPDATE".
  3. Clear Image Shape Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Image Shape Pro servers.
    1. On Android, goto Settings » Apps » Select "Image Shape Pro" » click Storage » click "Clear Cache".
  4. Check Image Shape Pro app permissions. If any of these permissions required to use your device's features are disenabled, Image Shape Pro might not work.
  5. Uninstall and reinstall Image Shape Pro. If nothing else has worked, completely uninstall Image Shape Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Image Shape Pro not working


2. Fix Image Shape Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Image Shape Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Image Shape Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Image Shape Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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